Santosh Dube

Santosh Dube Email and Phone Number

Service Delivery Manager @ Persistent Systems
Mumbai, MH, IN
Santosh Dube's Location
Mumbai, Maharashtra, India, India
Santosh Dube's Contact Details
About Santosh Dube

In quest of middle to senior level assignments in IT Infrastructure Operations / Program and Project Management / Service Delivery / Data Centre Operations Management/ with a technology and process driven organization

Santosh Dube's Current Company Details
Persistent Systems

Persistent Systems

View
Service Delivery Manager
Mumbai, MH, IN
Website:
persistent.com
Employees:
26351
Santosh Dube Work Experience Details
  • Persistent Systems
    Service Delivery Manager
    Persistent Systems
    Mumbai, Mh, In
  • Capgemini
    Operations Manager
    Capgemini Mar 2017 - Present
    Mumbai Area, India
    Managing Multiple Accounts large clientsManaging Relationship & Engagement with Sr. Stakeholders in Client environmentDriving Service Improvement & Innovation to deliver value for businessAccount Growth Strategy. Customer satisfaction (CSAT)Meeting Contractual Obligation and Deliverables (SLA’s, KPI’s & other deliverables)Cost to serve, Upselling . Responsible for Talent Acquisition and TransformationManaging Large Internal Stakeholders within AccentureProvide Leadership for a global client has outsourced it Infrastructure Service to CapgeminiDrive Improvement Program to improve end user experience and drive business outcomesMaintain Profile and loss for the accountLead technology change with excellent strategic and technical thought leadership, and a strong focus on delivering premium customer experienceDelivery Excellence to meet Compliance to Contract, SLA, KPI’s, Client Data Protection, Information Security and improve Client SatisfactionDrive operations teams to remediate customer-impacting issues through automation and operational runbook; and revamp our ability to monitor and provide alerts on issues with our applications and business transactions with focus on customer journeyLead a diverse team of high performing individual and partnering with strategic vendors to deliver best in class operationsResponsible to ensure that the processes executed by the service providers and strategic partners will be done efficiently and efficiently with a seamless integrationWork with key stakeholders to drive Infrastructure solutions that align to strategic road maps, prioritized initiatives and strategic technology directionsCultivate an environment of engineering excellence &continuous improvement, leading changes that drive efficiencies into existing operations processesAttract, retain and grow top engineering talent across the organization, providing guidance, career development and mentorship to team membersDrive Internal, External ISO, CMMI Audits
  • Capgemini India
    Senior Network Consultant
    Capgemini India Jan 2011 - Present
    Managing Data Centre Infrastructure for providing services to the various Capgemini Outsourcing clients
  • Smartnet Technology
    Technical Support Manager
    Smartnet Technology Jan 2010 - Jan 2011
  • Financial Technologies India Limited
    Associated Consultants
    Financial Technologies India Limited Mar 2008 - Feb 2010
    Performing IT security audits & health audits in the customer’s premises and troubleshooting various technical issues for optimum performance of the LAN
  • Glodyne Technoserver Limited
    Customer Support Engineer
    Glodyne Technoserver Limited Feb 2007 - Feb 2008
  • Datacraft India Ltd
    Technical Resource Controller
    Datacraft India Ltd Apr 2004 - Jan 2007

Santosh Dube Skills

Pre Sales Cisco Technologies Team Management Vendor Management Itil Business Analysis Data Center It Service Management Ccna Switches Ccnp Firewalls It Operations Requirements Analysis Project Management Network Design It Management Network Security Disaster Recovery Wan .net Asp.net C# Microsoft Sql Server Sql

Santosh Dube Education Details

Frequently Asked Questions about Santosh Dube

What company does Santosh Dube work for?

Santosh Dube works for Persistent Systems

What is Santosh Dube's role at the current company?

Santosh Dube's current role is Service Delivery Manager.

What is Santosh Dube's email address?

Santosh Dube's email address is sa****@****ate.com

What schools did Santosh Dube attend?

Santosh Dube attended Chetana's R. K. Institute Of Management And Research, K.j. Somaiya Institute Of Management Studies And Research, R. J. College Mumbai University.

What skills is Santosh Dube known for?

Santosh Dube has skills like Pre Sales, Cisco Technologies, Team Management, Vendor Management, Itil, Business Analysis, Data Center, It Service Management, Ccna, Switches, Ccnp, Firewalls.

Who are Santosh Dube's colleagues?

Santosh Dube's colleagues are Bhagyashri Kumawat, Syed Ghouse Uddin, Shweta Mishra, Vandana A, Sudha G, Kaustubh Joshi, Devansh Thard.

Not the Santosh Dube you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.