Santosh Kumar Email & Phone Number

Bangkok City, Thailand

India

Responsibilities:• Supporting multiple clients across globe.• Handling SQL Server migration for multiple clients.• Prepared multiple SOPs to streamline process.• Automated capturing Unused Indexes across multi environment using PowerShell + TSQL.• Developing a series of different extended events to proactively monitor SQL instances.• Automating day-to-day work using PowerShell + TSQL to save time.

India

Responsibilities:• Managed team for US/UK customers and providing production support for over 2000+ SQL instances ranging from 5GB to 15TB in size.• Handled migration project for 2000+ SQL instances from legacy to new DC.• Independently analyzed, solved, and fixed issues in real time, providing problem resolution end-to- end.• Shared domain and technical expertise, created SOP's, provided technical mentorship and cross- training to other peers and team members.• Handled… Show more Responsibilities:• Managed team for US/UK customers and providing production support for over 2000+ SQL instances ranging from 5GB to 15TB in size.• Handled migration project for 2000+ SQL instances from legacy to new DC.• Independently analyzed, solved, and fixed issues in real time, providing problem resolution end-to- end.• Shared domain and technical expertise, created SOP's, provided technical mentorship and cross- training to other peers and team members.• Handled Cluster remediation project for 100+ Prod servers.• Automated the daily health check reports using SSRS and SQL server alerts using PowerShell scripts. Show less

Gurgaon, India

Responsibilities:• Supporting multiple clients across globe.• Onboarding newer clients.• Setup MSSQL database HA using multi-site clustering and disaster recovery site using Always-On.• SQL Server installation and configuration with deployment of in-house monitoring system.• Migrate SQL server from older to newer versions.• Participate in disaster recovery activity for multiple clients.• Automate SQL Server task using PS for multiple clients.

Bengaluru, Karnataka, India

Client: PepsiCo, Inc.Achievements:• Appreciation award from PepsiCo VP.• Got Thank you award for supporting other Project from CTS for being a great collaborator.Responsibilities:• Leading DBA team in India.• Supporting 1200+ servers having 2000+ instances.• Worked on Escalated issues, Security Audits, change management, Incident Management.• Creating and updating SOPs, Knowledge articles and Run-books for various processes, Issues and … Show more Client: PepsiCo, Inc.Achievements:• Appreciation award from PepsiCo VP.• Got Thank you award for supporting other Project from CTS for being a great collaborator.Responsibilities:• Leading DBA team in India.• Supporting 1200+ servers having 2000+ instances.• Worked on Escalated issues, Security Audits, change management, Incident Management.• Creating and updating SOPs, Knowledge articles and Run-books for various processes, Issues and important application onboarding servers respectively.• POC for gathering details of legacy servers and drive call with Client/application to get required information to migrate/Upgrade to new SQL Server version.• Participated in disaster recovery exercises for various sectors.• Provide assistance 24x7 as and when required. Show less

Bengaluru, Karnataka, India

Responsibilities:• Supported 100+ production servers.• L3 DBA support and monitoring.• Provide assistance 24x7 as and when required.

Bangalore

Client: Arthur J. Gallagher & Co.Achievements:• Got Star performer award for the year 2015-2016.• Received multiple appreciations for BAU and going extra mile in work.Responsibilities:• Supported 650+ servers.• Formulating & presenting the CRs in US and UK CAB.• Worked on L2 task for Microsoft APS (PDW).• Provide assistance 24x7 as and when required.

Bangalore

Achievements: • Got applause in 2012 for good work.• Best performer in 2013 for maintaining applications and extended support. Responsibilities:• Coordinate with teams and resolve all complex application and system issues.• Design and maintain expertise in flow of application process and systems related to company. • Administrate and resolve applications issues, provide updates and perform root cause analysis.• Develop, sustain and evaluate delegated business… Show more Achievements: • Got applause in 2012 for good work.• Best performer in 2013 for maintaining applications and extended support. Responsibilities:• Coordinate with teams and resolve all complex application and system issues.• Design and maintain expertise in flow of application process and systems related to company. • Administrate and resolve applications issues, provide updates and perform root cause analysis.• Develop, sustain and evaluate delegated business processes and related applications. • Provide assistance 24x7 as and when required. Show less

B.Tech, Computer Science And Engineering

Hsc, Pcm

Ssc