Santosh Kumar Barik Email & Phone Number

Odisha, India

Bhubaneswar, Odisha, India

As a Service Delivery Manager cum Project Manager, my key responsibility is to ensure the successful delivery of services and projects to clients while maintaining a high level of customer satisfaction. With expertise in both service delivery management and project management, I excel at overseeing the end-to-end execution of projects and managing the ongoing delivery of services.In my role, I establish and nurture strong relationships with clients, understanding their specific needs and ensuring their expectations are met or exceeded. I work closely with internal teams and stakeholders to define service level agreements (SLAs) and key performance indicators (KPIs) to measure and monitor service quality.In terms of project management, I am adept at planning, executing, and monitoring projects from initiation to closure. I collaborate with stakeholders to define project objectives, requirements, and deliverables. I develop comprehensive project plans, including task breakdowns, resource allocation, and risk management strategies. Through effective leadership, I guide project teams, assign tasks, monitor progress, and ensure projects are delivered within scope, budget, and schedule.I possess strong communication and interpersonal skills, allowing me to effectively communicate project status, risks, and issues to stakeholders at all levels. I provide regular project reports and maintain open lines of communication to ensure transparency and alignment throughout the project lifecycle.Overall, as a Service Delivery Manager cum Project Manager, I bring a well-rounded skill set and a customer-centric approach to drive successful service delivery and project outcomes, meeting the unique needs of clients while achieving business objectives.

Bhubaneshwar, Orissa

As a Senior Project Manager, I am an accomplished professional with extensive experience in leading and delivering complex projects across various industries. With a proven track record of success, I excel in managing projects from initiation to closure, ensuring their successful completion within scope, budget, and schedule.My key responsibilities as a Senior Project Manager include:Project Planning and Strategy: I collaborate with stakeholders to define project objectives, requirements, and deliverables. I develop comprehensive project plans, including task breakdowns, resource allocation, and risk management strategies. I ensure alignment with organizational goals and project feasibility.Team Leadership and Collaboration: I provide strong leadership to project teams, fostering a collaborative and high-performing environment. I assign tasks, set clear expectations, and provide guidance throughout the project lifecycle. I excel in stakeholder management, facilitating effective communication and building strong relationships with team members, clients, and external partners.Project Execution and Monitoring: I oversee the execution of project plans, monitoring progress, and ensuring adherence to established processes and methodologies. I proactively identify and address risks and issues, implementing appropriate mitigation strategies. I conduct regular project status meetings, providing updates and actionable insights to stakeholders.Quality Assurance and Continuous Improvement: I champion a culture of quality, ensuring that project deliverables meet or exceed client expectations and quality standards. Stakeholder Communication and Relationship Management: I maintain open and effective communication with stakeholders, providing regular project updates, status reports, and presentations. As a Senior Project Manager, I bring a strategic mindset, exceptional organizational skills, and a results-oriented approach to successfully deliver projects.

Bhubaneshwar, Orissa

Bhubaneshwar Area, India

Project Implementation and Coordination.

Bhubaneswar, Orissa, India

Managing and Implementing Different IT Projects with a talented Project team.

Bhubaneshwar Area, India

Managing arround 110 Residential Engineer's of different locations round the State. Managing their Tour according to the requirement & guiding them technically.

Coordinating with the client & different vendors along with that doing PC level troubleshooting, Lease Line Modem troubleshooting, Lease line Problem follow-up with ISP, Connectivity Checking with the help of Router, WAN Maintenance, LAN Implementation & Maintenance, Power Management(UPS & DG)

Bhubaneswar, Orissa, India

Worked on Designing and setup of LAN and responsible for enhancement and maintenance of the whole infrastructure. Assembling, Formatting, Installation and trouble shooting of different software, hardware and network related issues

Isdac

Assemble, installation and maintenance of computers and other peripherals and various software. Tackling the problems in LAN.

Bachelor'S Degree

Bachelor'S Degree, Science