Strategic Leader with nearly 22 years of professional experience in areas of strategic sales, account management, customer experience & business operations of diversified industries and product portfolio with P&L responsibility. Digital Transformation of legacy setup to the current technology is the area which is existing and am currently focused, Working with CXO level engagement, Marketing Initiatives and development of account level strategy like GTM & Partnership have been few additional areas of experience to drive business growth and currently driving business worth 50Mn$.My various roles during my career have been in the domain of Telecom, IT, Manufacturing, Cloud & Hosting, Data Centre, Software defined network, Internet over Things, Unified Communication , ERP, BPM. which has given me the depth of technology and also industry knowledge of customers on their large and strategic initiatives in India and across Globe.As a Customer Experience leader, handled National and Regional portfolio for Enterprise customers, significant area of engagement was to consistently improve and sustain CSAT, NPS and CSIP.Moto for us remained that we enrich experience, multiple automation and service improvement projects were conceptualized and successfully delivered. I also take interest in engaging with People as People, genuinely interested in understanding and knowing others…. values commitment and individuality.