Santosh Kumar Pathak Email & Phone Number

Ahmedabad, Gj, In

Vadodara, Gujarat, India

Reporting directly to the Director of the CompanyResponsible for the Pan India Operations of the site and assisting in increasing the P&L of the sites

Gujarat

Overall responsible for the Business and Operations of all the sites across Gujarat and taking care of their P&L.Reporting directly to the Executive Director of the company

Gujarat, India

Worked as a P&L Head for Gujarat reporting directly to the GM• To mobilize new site with the agreed resources, successfully.• To implement all the SOP’s like check lists, formats, etc. to ensure the agreed standard of cleaning at the site.• To ensure that the SLA’s are met all the time.• To monitor the consumption of the region on monthly basis.• To monitor site wise profitability month on month.• To monitor MIS report generated by Project Manager’s & Operation Manager.• To ensure invoices are submitted on time to the client.• To ensure collection is done within agreed credit period.• To achieve the budget given by HO on monthly basis.• To ensure trainings are done as per prescribed schedules.• To ensure proper recruitment is done on time.

Pan India

Responsible for the PAN India Operations & Business Development and reporting to the Group CEO of the Company• Responsible to analyze & review the market response/ requirements and communicate the same to the Business Development Team for accomplishment of the business goals.• Responsible for establishing short / long term budgets & corporate strategies for achieving profitability across India• Responsible for Cost Optimization and Operational Efficiency• For achievement of revenue targets with the help of Business Development team.• Operational management of direct and subcontract delivery teams to ensure that SLAs are achieved in full• Responsible to develop relationships with key decision-makers in target organizations for business development / Contract renewals.• Lead the SLA Gap analysis task with Regional FM and define strategies to bridge this gap on a regular basis• Interact with Regional Account Managers on a routine basis to understand regional issues and provide support/ clarifications

Mumbai Area, India

Responsible for the PAN India Operations and reporting to the President of the Company• Responsible for establishing short / long term budgets & corporate strategies for achieving profitability across India• Responsible for Cost Optimization and Operational Efficiency• Implementing new concepts & segments / verticals to generate increased sales

Responsible for the Western INDIA Operations and reporting to the VP Operations

Western India

Responsible for establishing short / long term budgets & corporate strategies for achieving profitability for the regions both Pune and Gujarat.

• Taking care of Operations at all 215 sites across Mumbai.• Meeting with client to discuss the issues {if any}, getting feedback of services offered and implementing the systems and procedures.• Implementation of systems and procedures at sites and monitoring the site.• Setting up new sites• Vendor Management.• Helping in recruitment of managerial staff.

Miami/Fort Lauderdale Area

• Ensure Implementation of Royal Caribbean International’s Gold Anchor Standards for the Housekeeping function.• Collaborate with the First Housekeeper, to review various aspects of housekeeping.

Mumbai Area, India

• Responsible for maintain Quality standards• Review and improvise quality concerns on a regular basis• Mentoring, developing and providing on-the-job training to subordinates to strengthen their current performance and preparation for future advancement

Master Of Business Administration (Mba), Production Management., 1St Division

Completed MBA full time 2 years course major in Production Management

Bachelor Of Arts (Ba), Psychology

Completed Graduation with major in Psychology

Hm, Hotel Management & Catering Technolgy

Completed 3 yrs Diploma in Hotel Management and Catering Technology