Associate Director (It)
Established an Estimation and Function Point Centre of Excellence, sizing applications and projects, optimizing project management. Elevated engagement maturity, increasing offshoring by 25%, delivering greater value to customer, and boosting employee satisfaction. Led successful Agile and DevOps adoption, managed diverse projects including cloud infrastructure, performance engineering, and enterprise monitoring. Set up offshore Technology Command Center for proactive monitoring of health and… Show more Established an Estimation and Function Point Centre of Excellence, sizing applications and projects, optimizing project management. Elevated engagement maturity, increasing offshoring by 25%, delivering greater value to customer, and boosting employee satisfaction. Led successful Agile and DevOps adoption, managed diverse projects including cloud infrastructure, performance engineering, and enterprise monitoring. Set up offshore Technology Command Center for proactive monitoring of health and wellness of applications, servers, data centers. Improved employee engagement, reduced attrition, and orchestrated infrastructure transitions. Recognized for coordinating Optum's award-winning participation in AHM 2017. A catalyst for positive transformation, skilled in optimizing operations, and delivering results. Show less