Liaising with courier partners to ensure that all operations are flowing smoothlyCoordinating with the Factory team and creating all Amazon FBA shipments for IN, US, UK, Germany, France, and Japan. 1500+ shipments created and successfully delivered till now.Providing required documents in a timely manner for all the shipments to avoid any delay in the delivery.Preparing Invoices and Packing Lists for all the shipments.Creating Stock Transfer Notice for India Shipments.Creating Purchase Orders for all shipmentsCreating GRNReconciliation of shipments delivered (shipped v/s inbounded)Handling end-to-end process for the discrepancies if any with continuous follow-upsRaising cases for lost/damaged goodsApplying for reimbursements on a regular basis for lost/damaged goods and keeping track of the sameIn charge of all international shipments, including freight quotations, follow-up with freight forwarders, and tracking the shipments until goods reach the destination successfully.In charge of Handling End-to-End activities of below E-Commerce portals Wayfair, Walmart, and AmazonMaintain report for stock available/sent/received on a daily basisUpdating the stock on a regular basis on the portal like Wayfair, Walmart, and AmazonTrack the orders received on Walmart/Wayair/Amazon, accept the same, download the labels, generate the barcode for the same send it to a third-party warehouse, and get it dispatched in a timely manner.Complete coordination with in-house teams and third-party warehouse vendors setting up 3PL warehousing and pick-and-pack partners in the USA and Europe from start to end.Setting up the correct flow of Reverse Logistics (which includes, returns, repackaging, and resending goods)Reconciliation of the invoices.Updating the shipment tracking report on a daily basis.Liaising with Amazon Team and Client for Updates on a regular basis

Coordinate with candidates to check their availability for specific requirement at client's locationCoordinate with candidates for all their documents - educational, professional, medical, Insurance, Passport & Visa.Coordinating with Visa Agency for smooth process of Visa and passports of the candidates without any glitch.Preparing and issuing contract as per the project requirements.Coordinate and look after the arrangements for the accommodation, ROGUE medical test, Opitto Boseit training and Medical Insurance of New Candidates.Coordinate with team for travel and accommodation for the candidates who have successfully completed the training along with medical fitness certificate.Processing a salary for all the candidates (Count -120) once I receive time-sheets from each individual for the current month

Responsible for managing end to end retail and corporate training delivery.Analyzing resumes of trainers (working professionals) for specific skill sets.Identifying and recruiting trainers on different training projects as per their expertise and client training requirements.Preparing proposals, negotiation on the costing, scheduling the conference calls, training.Continuous coordination from an initial call to a prospect client till gathering the feedback of the Services provided to them.Payment follow-ups and keeping a track of all payments and invoices. Work on all the required Documentation.Coordinating with different teams (Recruitment, admin and accounts team) to make sure of smooth Conduct of training.Responsible for developing a business plan covering sales, revenue, and expense controls, meeting agreed targets.Full fledged marketing on daily basis on LinkedIn, Facebook & Youtube

Key Accountability for (Product Support)Actively interact with the customers to provide viable solutions to them via chats/emails thereby ensuring that the queries and issues are resolved and continuously work for improved service levels. Assess customer feedback, analyze and evaluate areas of improvement.Maintaining performance related database to ensure steady performance.Provide training to the agents to keep them in sync with the Client and Process requirements.Interact with the development team to ensure that the bugs reported by the customers are logged in properly.