Website AnalysisCompetition AnalysisOn-page & Off-Page OptimizationLink BuildingTwo Way Link BuildingWeb Data ManagingSocial Marketing OptimizationSocial Media StrategyOnline Advertising Search Engine MarketingFacebook AdvertisingClassified Ad PostingFlash Banner PromotionKnowledge On : Email Marketing, Website Analysis, Search Engine Optimization, Link Building, Search Internet Marketing, Web date managing, Social Marketing Optimization, Keyword Research,Blog Creation & Customization, Banner Advertising, PPC, Facebook Advertising, Google Adwords Professional, Google Adwords IndividualWorked smartly to achieve company’s off page objectives and goals to build brand and page rank. Lead the off page team to provide customers high quality back links to increase the PageRank. Defined strategies to build quality and rich one-way back links for US, Canada clients. Supported and involved in off page process automation, tools development and in house back link building tool architectural activities.Handled on-page activities to drive the websites in to 1st page of Google organic rankings.

Digital MarketingWorking as S.E.O Analyst

Greet customers in a courteous, friendly and professional manner using agreed upon procedures.Meet customer requirements through first contact resolution, confirm customer understanding of the solution and provide additional customer education as needed.Communicate effectively with individuals/teams in the program to ensure high quality of timely expedition of customer requests.Solve problems that are generally unstructured and require extensive use of conceptual thinking skills.Maintain broad and in-depth knowledge of client products and services.Meeting stretched target of AHT, C-SAT, Quality and other parametersTo provide first time resolutions on Verizon Online ServicesHelping new hires in understanding the Policies and ProceduresTake Escalations whenever requiredReport to the Team LeaderPromotes products and services and offers products demonstrations.Provides information about different offers and deals.Searches and reserves facilities for landline, wired (broadband/DSL), wireless (Wimax).Verifies and evaluates new applications.Identifies, provides and guides customer quick transactions.Handles aftersales inquiries.Receives and resolves all aftersales concerns/complaints.Fulfill billing, service and account modifications (billing related/device related/technical concerns/and credit)