Santoshkumar Gond Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Bengaluru, Karnataka, India

Mumbai Area, India

Mumbai, Maharashtra, India

Technical Support / Troubleshooting* Troubleshooting problems pertaining to performance tuning, network administration, application conflicts and System Bugs. * Maintaining Directory including security domains, user profiles & other resources on the network. * Addressing queries regarding the Information System / Software & extending onsite support to the clients including maintenance of hardware / software.* Arranging software and hardware infrastructure for external customers with latest technologies as demanded by them.* Extending software and hardware support on various technologies and ensuring high customer satisfaction levels through prompt action of their problems.* Ensuring prompt resolution of queries put forth by internal / external customers and maintains high customer satisfaction levels.* Website Updating* Administration of pragatisoftware.com email account.Systems Administration* Overseeing installation of new sites and application software under multi-platform environments, deployment of servers, disk quota management and distributed file systems, network, etc. and monitoring the same. * Devising strategies for Disaster Recovery Management, including planning and designing servers for back up and recovery of server / database information. * Administration of ISA server, Granting permission, Blocking restricted sites, Monitoring and warning to users if they misuse of Internet facilities.Networking Operations* Troubleshooting problems to ensure minimum downtime & maximum availability of network.* Addressing performance bottlenecks & ensuring maximum network up-time. * Suggesting improvements in the operations and processes to make the system foolproof.

Mumbai, Maharashtra, India