With over two decades of experience in the IT industry, I am a Senior Customer Success - Data & AI Architect at IBM, where I help customers achieve their business outcomes with hybrid cloud and AI offerings. I hold an IT Specialist Profession Certification, and I have received multiple awards for my service excellence and technical achievements at IBM.As a trusted advisor, I collaborate with customers in use case identification, solution architecture design, MVP builds, and adoption of IBM Growth Offerings, such as IBM Cloud Pak for Data and RedHat OpenShift Platform. I have a strong background in Retail, Manufacturing, and Healthcare domains, and I am well versed with all phases of software development lifecycle. My mission is to empower customers with the best practices and insights to leverage the power of data and AI for their digital transformation.