 Forward-focused Project & Program Manager with exposure in swiftly completing projects with competent cross-functional skills and ensuring on-time deliverables within pre-set cost parameters Monitored product performance and acquiring customers’ feedback in order to institute product improvements; undertook periodic review of current product portfolio and identified potential for products with respect to company objectives & changed customer needs  Provided leadership and guidance on all aspects of application deployment projects including, but not limited to business process optimization, requirements analysis and design, configuration, development, conversions, system testing, cut over and production support  Worked and collaborated with Dynamics COE (Centre of Excellence), PMCOE Infosys Teams to derive common strategic needs across the enterprise Expertise in thriving in fast-paced environments, readily adapting to evolving business and technology challenges Coordinated with key business partners to define new product requirements by identifying customer decision-making process  Expertise in managing programs in accordance with the mission and goals of the organization being catalyst in achieving alignment between Business / Corporate Goals with IT organization goals An ambassador of change with the merit of successful business process restructuring, implementation of business solutions in organizations through thought leadership and technical expertise