1. Developed backend in micro-service architecture for an e-learning mobile based application.2. Developed frontend admin panel for the e-learning mobile based application.3. Technologies used - MERN Stack, TypeScript, TypeORM, Redux, Material-UI, JWT etc.

1. Helped B2B troubleshoot issues they encounter while using the Application and provide actionable tips to resolve the problem.2. Worked on RCA using tools like Elastic Search - Kibana, Postman, Razorpay dashboard etc.3. Collaborated with different application Development, Testing and Business team to ensure optimum solution is provided to the end users.4. Faced customers and internals directly to resolve the issue on the spot.

1. Application monitoring using system monitoring tools such as Azure App Insights, SILK Monitoring, AppDynamics and other dashboards.2. Handling application tickets/incidents/cases by analysing DB/Azure logs and provide solution or escalate to level 3.3. Active monitoring of all upstream and downstream application, notify to support in case of performance issue/abnormalities.4. Process dead letter logs and purge them using service bus explorer.5. Collaborate with different application Development, Testing and Business team to ensure optimum solution is provided to End users.6. Manage ad-hoc request from internal users related to data, reports, etc