Santosh Kumar Ramachandran Email & Phone Number

Mumbai Area, India

Infinity Online Solutions specializes in providing Web Hosting, SaaS Solutions, and cloud-native application services for small businesses. With expertise in Kubernetes, Docker, and open-source technologies, we deliver scalable, multi-tenant solutions tailored to streamline business processes, reduce costs, and drive growth.

Mumbai

Mumbai Area, India

Mumbai Area, India

Mobile Solutions [Android, IOS, Hybrid and LAMP Technologies]Took over the mobile department and rendered the same profitable with 30+ team members, leaders, managers and QA resources, key achievements: •Delivered several custom mobile Applications in Android, IOS and hybrid technologies and Web backend using the LAMP stack, to clients in India and Overseas.•Delivered several e-commerce / m-commerce applications in the areas of Logistics, Shopping Carts, Health Care, Premium Membership Cards, Cab Services, Location based apps, etc.Application Development | Long Term Maintenance Engagement [C++ Technologies & Oracle]Took over EKR Applications, a long term on-site:off-shore delivery model, maintenance engagement with a portfolio of 30+ applications in Borland C++ and oracle technologies:•Managed the delivery of Software development, maintenance and porting services with 35+ Leaders, Developers, Analysts and Testers•Took over project from client resources and prior vendors, on-site at Hamburg, Germany.•Successfully delivered services for 5 years, with high customer satisfaction index, converting several business opportunities to multiple repeat projects. Common:•Key role in understanding customer business needs and recommending software solutions, liaison with customer and development teams for seamless development and delivery. •Performed pre-sales function with sales team members and converted multiple prospects to clients.•Managed the project delivery through the complete Management Lifecycle (including Software Estimation, Scope &Change Management, Planning, Monitoring and Control, Risk, Issue, Quality Management, Recruitment, Mentoring and Leadership)•Managed the complete Software Development Lifecycle (including Requirements Management, Architecture and Design, Development, Testing and Configuration Management).•Managed the communication between customer, business partners, on-site, off-shore and all relevant stakeholders.

Tripoli, Libya

Program Manager at Foreign Exchange and Financial Services, Libya, to implement the CARDS program, to setup Software systems for managing ATM, Debit & Credit Cards across multiple banks, including, National Payment Switch, ATM’s and POS systems integration, and VISA and MasterCard interfaces, key achievements:•Managed Project Management Office for the CARDS PROGRAM including setting-up program structure, defining divisions and projects, defining roles and responsibilities, mentoring and guiding divisions and roles to perform tasks, and managing commitments and schedule for the complete project as per Central Bank of Libya's guidelines.•Managed the program with 3 divisions, 30+ Libyan team members, and 3 Banking Consultants.•Defined Project Charter for individual banks, and managed the rollout of project deliverables, including National Switch, and services as per bank requirements in coordination with banking consultants.•Managed proposals from vendors including, identifying best bids, Liaising with vendors for, integration of systems across multiple vendors, and ensuring delivery within defined constraints.

Mumbai

Performed several functions in the areas of Software Engineering Process Group (SEPG), Software Quality Assurance (SQA), and Software Management tools development with following key achievements:•Delivered several project and process management tools to support the Quality Group in the areas of Knowledge Management, Gap Analysis, Culture Assessment and Empirical Software Engineering.•Initiated and delivered several process improvement initiatives in the areas of Software Estimation, Personal Software Processes (PSP) and Team Software Processes (TSP). •Owned and Managed the Software Estimation Center of Competence to enhance Software Estimation skills and knowledge in the organization with focus on (Function Point, Use Case based Estimation, COCOMO II and Program Complexity Method).•Sensitized project managers towards process and quality through audits, identifying non-conformances, and escalating to ensure process compliance.•Provided process consulting services for CMMI based process improvement to clients in Denmark.•Received Performance Award for contributing to multiple projects and organization initiatives.

Pune, India

Provided consulting services to several organizations in the areas of Process Improvement using CMMI, RUP and ISO process frameworks, Software Estimation (Function Point), and Project Management Automation using Microsoft Project and Enterprise Management Solution (EPM).

California, Usa

Involved in research based projects with some of the best minds in the IT industry at the Carnegie Mellon University (CMU).Managed and Implemented several software development projects including Architecture Simulator, Project Management Application, Web Services, and Led the SEPG and SQA group at the Professional Development Centre.Jan 2002 - March 2003, pursued M.S (IT/SE) from Carnegie Mellon University.

Involved in the development of large systems in the role of software engineer through the complete Software Development Life Cycle, which includes, DMIS - Dnata Management Information Systems, DMACS - DNATA Multi-access Check-in System, AOMIS - Airport Operations Management Information System (AOMIS) .

Ms, Information Technology -Software

M.S (Information Technology - Software Engineering)

B.E, Computers

B.E Computers