Santosh Shetty Email & Phone Number

Mumbai, Maharashtra, India

► Instrumental in establishing & managing the Company, envisioning goals, owning P&L, and big picture strategy that drives business growth, generates positive ROI deliverables, measurable market leadership and customer success ► Opening new business horizons for the company, penetration into current and additional verticals/ customer segments to ensure achievement of gross margins, market share, sales and profitability targets► Building IT / Software / Cloud Strategy & Analytics… Show more ► Instrumental in establishing & managing the Company, envisioning goals, owning P&L, and big picture strategy that drives business growth, generates positive ROI deliverables, measurable market leadership and customer success ► Opening new business horizons for the company, penetration into current and additional verticals/ customer segments to ensure achievement of gross margins, market share, sales and profitability targets► Building IT / Software / Cloud Strategy & Analytics Solution Roadmap, ensuring all technical pieces fit together in the IT landscape of the client organizations. Infusing new ideas, long-term emerging technologies, and IT / Data Analytics solutions to complex business issues ► Driving Digital Transformation by identifying Process Gaps and adopting Relevant Technology/ Automation Solutions for improved efficiency, cost optimization, reduced manual effort, taking clients' enterprise-system performance to the next level► Serving as Product Owner, leading product development from concept to launch, overseeing Change Requests, Application Enhancements, Customization, UI/UX/ New Features Addition, to enhance end-user / customer experience, and optimize app performance ► Steering New Client Onboarding Initiatives for the company’s IT Products & Services Offerings. Augmenting YOY revenue growth by acquiring new client accounts, increasing business from existing accounts through value-enabled solution delivery ► Building PoCs, MVP, Prototypes and Use Cases, defining Technology Benefits/ ROI to client management and securing approvals/buy-ins, establishing the company as a trusted IT partner amongst corporates ► Forging Strategic Alliances/ Partnerships with Industry Players, Technology Vendors and Service Providers, to drive innovation, new product/service offerings for deeper market penetration and customer reach Show less

Mumbai, Maharashtra, India

► Spearheaded a large portfolio of Transformation Projects & Change initiatives, to drive digitalization, moving from manual to digital channels► Directed Engineering Teams to execute the program of projects against committed milestones and timeframes ► Drove critical Payments Integrations including Razorpay / Cashfree which includes UPI & TPV► Spearheaded End-to-End Delivery Management for Onshore & Offshore Delivery Teams► Collaborated with senior management and other… Show more ► Spearheaded a large portfolio of Transformation Projects & Change initiatives, to drive digitalization, moving from manual to digital channels► Directed Engineering Teams to execute the program of projects against committed milestones and timeframes ► Drove critical Payments Integrations including Razorpay / Cashfree which includes UPI & TPV► Spearheaded End-to-End Delivery Management for Onshore & Offshore Delivery Teams► Collaborated with senior management and other stakeholders to define the digital transformation strategy and roadmap aligned to organisational vision/ customer requirements ► Identified opportunities for leveraging digital technologies to enhance operational efficiency, customer experience, and drive innovation► Provided technical guidance and leadership to cross-functional teams involved in digital transformation initiatives► Remained updated with emerging technologies, industry trends, and best practices related to digital transformation. Evaluated and recommend suitable technical products, solutions and tools for implementation► Interfaced with Client Stakeholders from Tech, Business, Operations, and Internal Management ► Worked across multiple business units for Key Accounts to oversee all aspects of the projects ensuring that all areas are addressed► Supervised and led the team of resources assigned to engagements to ensure on-time, high quality implementations as measured by Customer Satisfaction Surveys► Credited for Practicing Agile Development, Building Distributed Agile Model, Managing Scrum of Scrums, Integrating Sprint Development with Unit/Integration Testing to Production Release Show less

Mumbai, Maharashtra, India

Instrumental in managing overall Google Cloud Deliveries for large Key Accounts/ Major Customers in the BFSI domain ► Developed and executed strategy for Cloud Migration and Best Practices Implementation for App Modernization► Worked closely with the external & internal Channel and Product Partners for smooth project execution ► Supervised the assigned team to ensure on-time, high-quality implementations as measured by Customer Satisfaction Surveys► Ensured adherence to… Show more Instrumental in managing overall Google Cloud Deliveries for large Key Accounts/ Major Customers in the BFSI domain ► Developed and executed strategy for Cloud Migration and Best Practices Implementation for App Modernization► Worked closely with the external & internal Channel and Product Partners for smooth project execution ► Supervised the assigned team to ensure on-time, high-quality implementations as measured by Customer Satisfaction Surveys► Ensured adherence to Partner Business Models, Business Strategy, Cloud Solutions and Customer Management Framework► Working across Multiple Business Units for Key Accounts to ensure all aspects of the projects are addressed and adequately covered► Led Development Teams and Engineering Teams; and ensured that program/projects are delivered against committed milestones► Maintained optimum focus on delivery, benefits, identifying opportunities and making a real difference through leadership of change► Provided support and mentorship to direct reportees and project managers in handling the team and develop the next in line Show less

Mumbai / Uae

Headed multiple Implementations like T24 Core Banking & Finacle Retail, Corporate Channels Testing for major Banks in UAE► Led Global Delivery Management for Landmark Transformation Projects/ Quality Transformation Programs in the Payments Domain► Managed complex Payments Network Projects, Application Ecosystem included a routing switch to payment gateway systems, clearing, settlement and system reconciliations► Responsible for all Testing Pillars - Functional /… Show more Headed multiple Implementations like T24 Core Banking & Finacle Retail, Corporate Channels Testing for major Banks in UAE► Led Global Delivery Management for Landmark Transformation Projects/ Quality Transformation Programs in the Payments Domain► Managed complex Payments Network Projects, Application Ecosystem included a routing switch to payment gateway systems, clearing, settlement and system reconciliations► Responsible for all Testing Pillars - Functional / Performance / Infrastructure and Security as part of QA Team► Directed Program Management with Onshore & Offshore Delivery Teams of 100+ resources► As a Program Manager: assisted the India Operations Head & Core Management Team in building a budget for 400+ resources, that helped increase delivery efficiency by 20%, and liaised with 6+ Global MDs to build India Strategy for Payments Technology► Focused on Shift Left Approach - increased unit testing coverage, automation in development phase, rationalization, and consolidation of DevOps pipelines, robust implementation of toll gates, improved defect management and triaging process► Worked on process optimization, delivery excellence, skills and resources management, collaboration across teams for product automation, and innovation► Handled additional responsibility as Mumbai Location Site Lead for Global Payment’s Technology Team of 100+ members. Managed Automation Testing Product Development Team for the Payment Applications► Supported all phases of the project implementation like SIT, UAT, Go-Live & Post Go-Live Support► Drove deliveries across 15+ Systems/ Applications using Agile Methodologies under a matrix, multi-vendor organization structure► Grew the team’s delivery capabilities through technical competency, process methodology improvements, and helping them adapt to new Transformation approaches in Automation► Steered RPA Program, adoption and deployment of RPA across the enterprise in collaboration with stakeholders Show less

Mumbai, Maharashtra, India

Accomplished and results-driven Software Professional with a proven track record in managing and delivering enterprise-grade software solutions for clients in the Banking, Financial Services, and Insurance (BFSI) sector, as well as other diverse domains. With a global perspective gained through extensive work experience around the globe, I have consistently demonstrated expertise in steering complex projects from conception to successful implementation.Professional… Show more Accomplished and results-driven Software Professional with a proven track record in managing and delivering enterprise-grade software solutions for clients in the Banking, Financial Services, and Insurance (BFSI) sector, as well as other diverse domains. With a global perspective gained through extensive work experience around the globe, I have consistently demonstrated expertise in steering complex projects from conception to successful implementation.Professional Highlights:Strategic Leadership:Spearheaded the strategic planning and execution of software development projects, aligning technology solutions with the business objectives of BFSI and various other domain clients.Demonstrated proficiency in developing and implementing innovative strategies to enhance software delivery efficiency, reduce costs, and improve overall project success rates.Global Project Management:Led cross-functional and multicultural teams across multiple geographies, ensuring seamless collaboration and communication to deliver high-quality software solutions within defined timelines and budget constraints. Successfully managed and executed projects adhering to diverse regulatory frameworks (GDPR, PCI DSS, and others) and industry standards in different regions.Enterprise Software Delivery:Directed the end-to-end software development lifecycle, including requirements gathering, design, development, testing, deployment, and ongoing support. Specialized in the creation of scalable, secure, and robust software architectures, meeting the stringent requirements of enterprise clients in the BFSI and other sectors.Technological Expertise:Possess in-depth knowledge of cutting-edge technologies and tools relevant to enterprise software development, including but not limited to cloud computing, microservices architecture, DevOps practices, and security best practices. Show less