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Santosh Subramanyam is listed as Enterprise Product & Customer Experience Design Leader | Omnichannel Experiences, Stores strategy & Innovation, Retail commerce | Educator at Macy's, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at macys.com, phone signal with area code 240, 703, and a matched LinkedIn profile for Santosh Subramanyam.
Santosh Subramanyam previously worked as Director Enterprise Omnichannel Product & User Experience Design, Store Strategy & Supply Chain at Macy'S and Adjunct Professor at Maryland Institute College Of Art. Santosh Subramanyam holds Master Of Business Administration (M.B.A.), Inter-Disciplinary Business, Entrepreneurship, Organizational Leadership from The Johns Hopkins University - Carey Business School.
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As a performance-driven design leader, I craft transformative experiences that bridge human-centered design with breakthrough business outcomes. My approach seamlessly integrates design, technology, and strategic thinking to reimagine how people and brands interact, driving meaningful innovation across complex ecosystems.Currently leading enterprise product design at Macy's, I'm at the forefront of reinventing retail commerce. My role encompasses defining design strategy and execution across all surfaces—from stores and contact centers to omni-channel and supply chain experiences. By partnering with the C-suite, I'm pioneering world-class B2B, B2C, and eCommerce solutions that redefine customer and colleague interactions.Previously, as Head of Design at Cox Automotive, I led Product Strategy, Experience Design, and Research teams for Essential Commerce™ and Digital Retailing. Our innovations have delivered substantial market value, demonstrating the power of strategic design in driving business success.My expertise spans:User Experience Design & ResearchProduct DevelopmentInnovation StrategyOrganizational TransformationDesign Thinking & Creative Problem SolvingBeyond my corporate role, I'm passionate about knowledge sharing. I teach, mentor, and collaborate with professionals across industries, presenting at conferences on UX design, innovation, and human-centered strategies. My work is rooted in a fundamental belief that great design transcends aesthetics—it's about creating meaningful, impactful experiences that solve real-world challenges.Specializing in navigating complex, ambiguous environments—from R&D to innovation labs—I'm drawn to industries ripe for disruption and pioneering new opportunities.Let's connect and explore how design can transform possibilities!Specialties:Human-Centered Design, Service Design, Design Thinking methods, User Research, UxD, Digital Strategy, Product design & management, innovation, DesignOps and Content strategy, servant leadership.
Listed skills include User Experience, E Commerce, Information Architecture, User Interface Design, and 46 others.
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A career timeline built from the work history available for this profile.
New York, NY, US
On the Macy's Product Design leadership team, I lead a multidisciplinary group of designers, consultants, and content strategists. Together, we craft customer and colleague experiences across Macy's and Bloomingdale's, impacting millions of shoppers annually. Our work spans mobile apps, retail digital experiences, the marketplace, loyalty programs, gift.
Baltimore, MD, US
Masters in Professional Studies MPS - Product Management MPS - UX design - Tools and Analysis (frameworks) and Utility LabMPS - UX design - Utility and Usability MPS - UX design - Independent study - Thesis and ReflectionI teach and facilitate a class of enthusiastic students in this Masters program, with what I have been doing for a long time now. Expose.
Atlanta, GA, US
Cox Automotive Inc. is transforming the way the world buys, sells and uses cars with more than 40,000 clients in 100+ countries around the world.I led the Product Strategy, Experience design and research teams for the Cox Automotive Esntial Commerce™ (Product of digital innovation program & New product development). I collaborated with product designers.
Atlanta, GA, US
Joined a rapidly evolving Digital Retailing and Technology team at Cox Automotive to oversee, build and enable the cross-organizational User Experience Design discipline for Digital Retailing team, leading the community of practice, establishing a UX design and development process, enabling shared tools and best practices, and creating a unified design.
Potomac, MD, US
My (WIP) book is about a new approach to building community through food, culture and celebrations with those around us. This is my effort to bring in inclusivity in our communities where we can all explore, learn, celebrate and spread the joy of living through an open lens. The book will also feature sections on how to adapt this concept successfully in.
Reston, VA, US
Tysons Corner, VA, US
Defined & delivered global application design methodologies, philosophies, standards and strategies for customer facing applications, for enterprise data visualization and reporting, while also helping in establishing and growing a world class UX organization. Worked in tight strategic collaboration with product management and engineering to determine not.
Baltimore, Maryland, US
Leading the experience design aspects of product development by applying design thinking as part of an accelerator program at the Johns Hopkins Tech Ventures.Design thinking, Lean UX, Agile development, User Research, User experience strategy, Service Design, Human-Centered Design, content strategy/development, product roadmap and leadership.
New York, NY, US
I taught a class of enthusiastic students what I started doing a long time ago. Expose them to the world of UX and fill them with some passion for empathy and tell them to listen to users when they are designing for them. My students range from wannabe UX designers, budding entrepreneurs and design professionals who want to kick it up a notch to take their.
Bethesda, MD, US
Worked closely with Senior management of globalization, CRM, Reservations, mobile, guest services and brand teams to develop and ensure adherence to digital design vision, strategy and design system.Mentored teams of designers; developed and documented processes and process improvements; collaborated with development teams to optimize the user experience.
Bethesda, MD, US
Architected the redesign of the reservation system of Marriott.com which is the back bone of all online reservation systems, generating 14+ billion USD (2015) in companies overall revenues.Collaborated with the standards team as a product line UX lead to de ne and maintain design standards across all platforms.Provided senior management with implementation.
Bengaluru, IN
Active Member (Remote) and advocate at www.Praja.in, a social enterprise to promote citizen collaboration on urban civic issues.
New York, NY, US
Macys - Federated Systems GroupProduced managed and Led Information Architecture and interaction design teams and projects on the redesign of customer information system for Bloomingdales and intranet for Macys. Managed and mentored an implementation team during project phases.Led user research and in store UR testing of the prototypes, created a rich.
Nashville, TN, US
equirement analysis, Screen mockups, Iconography, wireframes, Usability and accessibility following SDLC.Produced and led user surveys and usability studies for software products and Intranet websites. Created intuitive icons to compliment menu structure and increase visual cues enriching user experience. Designed and implemented alert/error messages with.
Atlanta, GA, US
Defined information architecture and site maps, wireframes, use cases, dynamic HTML prototypes. Conducted user surveys and usability studies for @ Chick-Fil-A Portal.Gathered requirements from business, users and mapped it to build application screens and wireframes.Developed user interface screens (comps) to define rich user experience. Collaborated with.
Mayfield Village, OH, US
Designed and built multiple applications that cater to the PMO to manage Project and portfolio management. Launched the pet insurance project on progressive.com.Created site maps, wireframes, use cases, dynamic HTML prototypes and conducted user surveys, usability studies for various web based applications.Designed and conducted user research surveys.
Boulogne-Billancourt, Île-de-France, FR
Manage and mentor design teams onsite and off-shore and closely work with the technical teams onsite and offshore. Gather Requirements, page and site architecture, navigation structure, usability testing, flow diagramming, wire framing, detailed use cases, user interface design, prototyping and drafting functional specifications, build dynamic user.
Pune, Maharashtra, IN
Gather Requirements, page and site architecture, navigation structure, usability testing, flow diagramming, wire framing, detailed use cases, user interface design, prototyping and drafting functional specifications, build dynamic user interfaces using HTML, CSS and JS Analyzing the functional business process and document new functional requirements..
SA
Concept Development: Assessing existing web property, evaluation of content, architecture, workflow, and design.Created new IA and content strategy to align with the new brochure site launches for clients.Worked closely with project management, design and IT teams to complete and deliver corporate Internet and intranetsites, including portals and.
IN
Netkraft Pvt. Ltd. was acquired by Adea Solutions, Inc. on 06/10/2004. Netkraft is an Indian e-business consulting firm and Internet provider. The company provides solutions that streamlines the whole supply chain, including Intranets, Extranets, electronic catalogues, and electronic market places. NetKraft has been using technologies like EJB & COM and.
Authored interactive corporate CD-ROM presentation for Bekaert NV a leading steel radial manufacturer in the world.Incorporated regional sales reports with a dynamic graph generator.Designed Franklin Industries website. Wireframes, html prototypes.Designed Icons, graphics, layout and user interfacefor an inventory management system for Kobelco NV.
Designed and developed multimedia enhanced courses for students, designed brochures, newsletters, promotionalletters and Web interface Design for PC Services.Handled corporate and institutional training sessions for PCS clients ingraphics and multimedia related to design and management.Worked as a consultant web designer for clients like AreEx in the.
Bangalore, Karnataka, IN
Human resource professional. Payroll, Accounting and Statutory compliance.Managed time office and medical benefits
Other employees you can reach at macys.com. View company contacts →
Kiska Wright
Colleague at Macy'SSilver Spring, Maryland, United States, United States
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Vijayeswari Reddygari
Colleague at Macy'SAtlanta Metropolitan Area, United States, United States
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Rupesh Jia
Colleague at Macy'SAlpharetta, Georgia, United States, United States
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Annika Nagar
Colleague at Macy'SJersey City, New Jersey, United States, United States
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Yuri Schwalbe
Colleague at Macy'SNew York City Metropolitan Area, United States, United States
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Katie Bernstein
Colleague at Macy'SNew York, New York, United States, United States
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Rachel Skolnick
Colleague at Macy'SSmithtown, New York, United States, United States
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Aaron Trieu
Colleague at Macy'SSan Francisco Bay Area, United States, United States
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Denise Paola Carino
Colleague at Macy'SNew York, New York, United States, United States
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Rajanesh Kuruppath
Colleague at Macy'SBuford, Georgia, United States, United States
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Quick answers generated from the profile data available on this page.
Santosh Subramanyam works for Macy's.
Santosh Subramanyam is listed as Enterprise Product & Customer Experience Design Leader | Omnichannel Experiences, Stores strategy & Innovation, Retail commerce | Educator at Macy's.
AeroLeads has found 1 work email signal at @macys.com for Santosh Subramanyam at Macy's.
AeroLeads has found 4 phone signal(s) with area code 240, 703 for Santosh Subramanyam at Macy's.
Santosh Subramanyam is based in Atlanta, Georgia, United States while working with Macy's.
Santosh Subramanyam has worked for Macy'S, Maryland Institute College Of Art, Cox Automotive Inc., New Degree Press, and Ellucian.
Santosh Subramanyam's colleagues at Macy's include Kiska Wright, Vijayeswari Reddygari, Rupesh Jia, Annika Nagar, and Yuri Schwalbe.
You can use AeroLeads to view verified contact signals for Santosh Subramanyam at Macy's, including work email, phone, and LinkedIn data when available.
Santosh Subramanyam holds Master Of Business Administration (M.B.A.), Inter-Disciplinary Business, Entrepreneurship, Organizational Leadership from The Johns Hopkins University - Carey Business School.
Santosh Subramanyam is listed with skills including User Experience, E Commerce, Information Architecture, User Interface Design, Interaction Design, User Experience Design, Usability Testing, and Usability.
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