Santosh Viswanathan Email & Phone Number

A principled business strategist with the powerful ability to recognize viable business markets and growth opportunities, Santosh Viswanathan is an expert at implementing techniques to grow revenues, nurture opportunities, increase customer satisfaction, grow market share, and deliver profit improvements. Santosh is the Time Magazine Quality Dealer Award nominee to represent the Delaware Auto Dealers at NADA in 2020.In 2020, Mr. Viswanathan was awarded an open point in Seaford, DE by FCA. He successfully launched a new business in a market that had not had a Stellantis representation in a couple of decades. When Covid-19 hit right as the business was launching, Mr. Viswanathan used his 25 years of automobile experience to keep sales growing while maintaining high levels of customer satisfaction while generating a profit in his first year of operating a new business. In 2018, Mr. Viswanathan launched a web Portal, www.20groupdealertrades.com to capitalize on a major dislocation in the market place to facilitate disposal of aged pre-owned inventory. The Portal has allowed franchised auto dealers in the U.S. to trade pre-owned inventory amongst each other. A first of its kind, auto dealers have been actively engaging on this Portal and relying less on the traditional auctions by dealing direct and saving money. Santosh Viswanathan was profiled in the 2019-2020 Innovation Delaware magazine as an entrepreneur who has harnessed technology to lower barriers, streamline business processes and cut costs. In 2004, Mr. Viswanathan partnered with a former colleague and became the CEO and Managing Partner of Willis Ford in Smyrna, DE. Since that time, Santosh has led the company to record results having almost doubled sales. He has led the automation of business processes, increased customer sales and service satisfaction scores above the national average, and implemented e-initiatives that account for 35% of sales.Santosh served on the Board of the Philadelphia Ford Dealer Advertising Fund. He is the Chairman of the Legislative Committee of the Delaware Auto Dealers Association.

Listed skills include Management, Customer Satisfaction, Leadership, Sales, and 6 others.