Manuela Santos Email & Phone Number

Sydney, Nsw, Au

Australia

As a Solutions Engineer at Procore, I leverage my extensive background in managing construction projects to bridge the gap between clients’ business challenges and Procore’s powerful construction management platform. My firsthand experience with the complexities of project management enables me to understand client needs at a deeper level and develop tailored, practical solutions that drive operational improvements and enhance collaboration across teams.* Reduced project delays by 25% for clients by optimizing workflows and improving communication between field and office teams, using insights from my previous experience in construction management.* Led customized software demonstrations that addressed specific client pain points, drawing on my project management background to showcase how Procore’s platform can solve real-world challenges. This contributed to a 30% increase in deal closures over a 12-month period.* Utilized my experience in budgeting, stakeholder management, and construction workflows to develop tailored reporting solutions, ensuring seamless connections between clients’ existing technology stacks and Procore, resulting in improved data visibility across departments.* Actively contributed to the product feedback loop by advocating for enhancements that reflected the day-to-day realities of construction teams, improving client satisfaction and product adoption.By combining my construction project management expertise with Procore’s advanced platform, I am uniquely positioned to help clients streamline their operations, optimize workflows, and unlock the full potential of Procore’s solutions. My deep understanding of the industry enables me to anticipate challenges and provide practical, results-oriented solutions that drive lasting value.

Queensland, Australia

As a freelance Fitout Project Manager and Construction Consultant, I provide tailored project management solutions for startups and companies across various industries. I manage projects end-to-end, from design and procurement to completion, ensuring on-time and on-budget delivery.* Led office fitouts and refurbishments across the USA, Australia, and Poland, overcoming tight deadlines and complex logistics.* Achieved significant cost savings by optimizing procurement, negotiating contracts, and clarifying project scopes to avoid costly variations.* Developed custom project documentation processes that streamlined tracking, improved stakeholder communication, and ensured smooth handovers.* Provided strategic consulting on construction challenges, bridging operational and compliance needs for project success.I bring a hands-on approach, ensuring projects are executed efficiently while maximizing value for clients.

Gold Coast, Queensland, Australia

In my role as Project Manager at MG Group, I led high-end residential new builds from tender preparation through to consultant coordination, design review, and construction management. I consistently focused on enhancing project efficiency and delivering top-quality results.* Implemented a Building Brand Guide for a major client, improving design and construction quality while reducing design management review time by 30%.* Developed a financial dashboard that simplified client reporting by consolidating data from multiple projects, enhancing transparency and decision-making.* Streamlined internal project management by introducing Trello as a centralized dashboard, improving team coordination and project tracking.

Sydney, Australia

At TSA Management, I introduced innovative solutions that optimized project workflows, improved stakeholder alignment, and delivered measurable cost savings across multi-million-dollar infrastructure projects. My role required not only project management expertise but also a deep understanding of technical requirements and solutions-driven thinking.For example, on a major hospital project, I designed processes that bridged gaps between hospital policies, staffing challenges, and consultants' due diligence, ensuring seamless integration of all stakeholder needs. This experience honed my ability to manage complex, often conflicting requirements and develop scalable solutions that addressed technical, operational, and financial constraints.Additionally, my efforts in scope clarification and contract variation assessments resulted in significant cost savings. By analyzing data, questioning assumptions, and optimizing project scope, I ensured that any solution was both efficient and delivered long-term value.A notable innovation was the development of a project handover checklist, now widely adopted across all education projects in NSW. This system streamlined the review of project documentation, increasing transparency, improving collaboration, and ensuring the accuracy of critical handover processes.Whether managing budgeting, cashflow, or reporting processes, I consistently focused on delivering robust, scalable solutions that empowered stakeholders and enabled successful project outcomes.

Sydney, Australia

• In less than a year I crafted a role for myself that encompassed managing the employee experience and the property development globally, travelling overseas improving the connection of the teams and their environments.• Redefined the employee onboarding by implementing welcome packs and improving the employee recognition program and helped to shape the "One Crew" Culture with the Global Team by encouraging, hosting, and promoting company- wide live zoom events, workshops, and conferences at time zone friendly.• Client-Side Project Manager for the Sydney office refurbishment with a live site. Leading the project from tender to selecting the design company, to reviewing and negotiating the scope of works, controlling procurement, claims and variations to project completion with defect rectification. This $1 million project was a Finalist in the Dulux Colour Awards 2018;• Remote Project Management of 2 office fitouts in Wroclaw (Poland) with full project life cycle ownership and procuring adequate resources to achieve project objectives in the planned time frame;• Project Manager for the New York (USA) office fitout. Developed the project scope, and procured contractors, fixtures and furnishings. Responsible for setting up IT, utility services, office relocation and handover;• Sourced and managed contracts for office leases in Australia and overseas;

Sydney, Australia

Sydney

• Ensure store fitout was finalised and defect-free for store opening.• Manage the hiring and training of the sales associates.• Management and implementation of KPIs per sales conversion, cross-selling, up-selling, and customer retention.• Developed an easy-to-use solution to analyse sales data in comparison with warehouse stock availability to align the store's stock replenishment with product demands for amplification of sales.

Armacao Dos Buzios, Rio De Janeiro, Brazil

A Boutique Design and Construction office in Rio de Janeiro (Brazil), established in 1999 with many renowned commercial and residential constructions in the region. • My responsibilities included liaising with clients for project briefs and engaging with regional councils for development applications, assisting the Director with the management of the project budget, program and procurement, monthly reporting, and site supervision.

Sydney, Australia

GenesisCare provides radiation oncology, cardiology and sleep treatments in Australia and overseas. • Working closely with the Finance Manager, I assisted in the implementation of new accounting software, budget tracking systems and process mapping for various internal projects. The role involved a high degree of customer service by liaising with internal departments, board of Directors, Doctors, and Hospital staff.

Sydney, Australia

Chatswood, New South Wales, Australia

Chatswood, New South Wales, Australia

Diploma In Construction Project Management

Certificate Iv In Building And Construction (Building), Construction Management

Diploma, Accounting And Finance