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A passionate and results-driven professional in the payment industry, with unique blend of over 20 years of experience that combines engineering and product management expertise to drive innovation and shaping the future of digital payments.
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Product ManagerReapSingapore
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Lead Product Manager, PaymentComfortdelgro Jul 2023 - PresentSgManaging payment product development cycle for Private Mobility Group, with the main objective to streamline integration to multiple payment methods, reduce cost, and improve overall payment processing efficiency. This includes owning payment systems roadmap to align with business objectives, defining and monitoring key metrics to measure success, creating and validating Product Requirement Documents to ensure clear product vision and requirements, collaborating with engineers and designers to manage system design and development activities, etc. -
Lead Product Manager, GrablinkGrab Mar 2023 - Jul 2023Singapore, Singapore, SgManaging product development lifecycle and various stakeholders for payment related products or features for Grab Financial, includes creating and validating Product Requirement Document, collaborating with business, operations, engineering and design team to gather the requirements from multiple stakeholders and manage the development activities, etc. -
Software Engineering Manager Ii, GrablinkGrab Dec 2020 - Mar 2023Singapore, Singapore, SgWorking with product and business team to ensure alignment, and lead engineers from GrabLinks tech family to design and deliver innovative payment solution for Grab such as EMV 3DS2 Server, smart routing engine, API gateway service to facilitate card transaction processing for Grab, reduce cost of fund and explore new revenue growth opportunity.
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Head Of TechnologyLiquid Group Apr 2019 - Dec 2020Singapore, SgManaging team of backend developers to design, build and maintain Liquid Group's product offering: LiquidPay, a payment system that designed to enable QR Code Payment for either offline or online merchants; and LiquidNet, which is an interoperable open loop payment network that linked up acquirers and issuers of eWallet. Also responsible to work with internal and external stakeholders to architect solutions together with partners to enable cross border transaction and value added services through LiquidNet. -
Avp, Operations And ServicesNtuc Link Dec 2017 - Mar 2019Singapore, Sg, SgDelivering solution to the business need related to payment operations and strategy, such as merchant's POS integration, new terminal implementation of Plus! Loyalty Programme. -
Head Of TechnologyRed Dot Payment Pte Ltd Jul 2013 - Sep 2017Central Business District, Singapore , SgHeading a team of IT Developers to develop and maintain Red Dot Payment's core product offering - internet payment gateway, and providing value to the customers by enabling payment solution for their online business in affordable and simple manner. Also in charge of the current product lifecycle; initiating and overseeing the development of new ideas, new features, new products: tokenization, mobile payment, e-invoicing, etc -
Regional Technical ManagerFirst Data Corporation Jan 2011 - Jun 2013Brookfield, Wisc., UsSupport Merchant Solutions Sales/Business team to win new business in all markets (Singapore - Malaysia - and Hong Kong) and value add business offering by providing consultancy and solutions to key merchant's requirement. Manage new product development (face to face solution, DCC, eCommerce, mobile gateway, wireless device) and also planning for future products initiatives roll out. -
Technical Project ManagerGlobal Blue Apr 2005 - Dec 2010Signy-Avenex, Vaud, ChService Manager for Dynamic Currency Conversion product, and responsible to provide consultancy and solution for both DCC and Transaction Services product, as well as managing DCC implementation projects with various acquirers. -
System Support EngineerNera Telecommunications Ltd Jun 2001 - Apr 2005Singapore, SgProvide first and second level support for Nera Data Centre, various credit card terminal and its application, as well as managing new projects development for various customers -
Analyst ProgrammerProfessional Software Systems Dec 1999 - Dec 2000Developed and provide customer support for Prosoft Time Management System, Human Resource Management System, and Leave Management System
Herman Santoso Skills
Herman Santoso Education Details
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University Of AdelaideProject Management -
Binus UniversityGeneral
Frequently Asked Questions about Herman Santoso
What company does Herman Santoso work for?
Herman Santoso works for Reap
What is Herman Santoso's role at the current company?
Herman Santoso's current role is Product Manager.
What is Herman Santoso's email address?
Herman Santoso's email address is hs****@****ent.com
What is Herman Santoso's direct phone number?
Herman Santoso's direct phone number is +65649*****
What schools did Herman Santoso attend?
Herman Santoso attended University Of Adelaide, Binus University.
What are some of Herman Santoso's interests?
Herman Santoso has interest in Social Services, Children, Education, Disaster And Humanitarian Relief.
What skills is Herman Santoso known for?
Herman Santoso has skills like It Project Management, It Program Management, Product Development, It Service Management, Technology Strategy Planning, Payment Solutions, Pci Dss, Dynamic Currency Conversion, Ecommerce, Pre Sales Support, Integrated Solutions, Credit Card Processing.
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