As the Head of Supply Chain at Surprise.com, I lead and optimize the omni-channel distribution and fulfillment strategy for a fast growing gaming/e-commerce platform. With over 10 years of experience in operations, I have developed and implemented processes that improve company performance and efficiency across various industries, including CPG, eCommerce, and fashion. I have a strong analytical skill set and a certification in Lean and Six Sigma, which enable me to forecast demand, manage inventory, and reduce waste and costs. I also have a certification in Coaching and Developing Employees, which reflects my ability to build and lead cross-functional teams, foster collaboration, and drive results. My mission is to deliver exceptional customer service and satisfaction by ensuring timely and accurate delivery of products and services. I am passionate about creating a positive and rewarding work environment that supports innovation and growth.