Quality Assurance Analyst
Current
Jan 2024 - Present
AeroLeads people directory · profile
Richard Santos Email & Phone Number
Team Leader | Coaching and Developing Service Teams | Escalation Management | Client Success & Support | Relationship Building and Managing | Building Best Practices and Capacity in CSRs | Improving Client Satisfaction
at
Paymentus
1 work email found
@dentalaxess.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Team Leader | Coaching and Developing Service Teams | Escalation Management | Client Success & Support | Relationship Building and Managing | Building Best Practices and Capacity in CSRs | Improving Client Satisfaction
Location
Greater Toronto Area, Canada, Canada
Company size
Who is Richard Santos? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Richard Santos is listed as Team Leader | Coaching and Developing Service Teams | Escalation Management | Client Success & Support | Relationship Building and Managing | Building Best Practices and Capacity in CSRs | Improving Client Satisfaction at Paymentus, a company with 439 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a work email signal at dentalaxess.com and a matched LinkedIn profile for Richard Santos.
Richard Santos previously worked as Quality Assurance Analyst at Paymentus and Global Customer Experience Manager at Dental Axess. Richard Santos studied at University Of Windsor.
Company email context
Email format at Paymentus
This section adds company-level context without repeating Richard Santos's masked contact details.
{first}.{last}@dentalaxess.com
86% confidence
AeroLeads found 1 current-domain work email signal for Richard Santos. Compare company email patterns before reaching out.
Profile bio
About Richard Santos
I have a passion in coaching and developing others with transferrable skills that can help them succeed in their current roles as well as their day-to-day lives. Empowering others with the tools they need to help themselves and others to discover those "lollipop moments". My goal is to drive client satisfaction to newer heights and improve behavioural habits within my team by thinking strategically; anticipating change and displaying flexibility. Skills & expertise:Coaching and Development ■ Performance Management ■ Escalation and Resolution Management ■ Relationship Building and Management ■ Staff Engagement & Retention ■ Architecting Training & Onboarding Processes ■ Client Success & Support ■ Client Satisfaction ■ Behavioural Best Practices ■ MS Office & 365 Applications ■ SalesForce ■ Video Conference Applications (ie. Zoom, Teams, etc) ■ 5+ years in SaaS ■ TWU/USW union experience
Listed skills include Solution Selling, Wireless, Team Leadership, Telecommunications, and 10 others.
Current workplace
Richard Santos's current company
Company context helps verify the profile and gives searchers a useful next step.
Paymentus
8 roles
Richard Santos work experience
A career timeline built from the work history available for this profile.
Global Customer Experience Manager
Jan 2023 - Jul 2023
Team Leader, Customer Support Services
Jan 2022 - Dec 2022
Team Lead Client Support, North America
Mar 2017 - Jul 2021
Loyalty Resource/Client Resolution Management
Jun 2015 - Mar 2017
Oct 2012 - Mar 2017
Team Manager Client Loyalty And Retention
Telus
Jul 2013 - Aug 2014
Loyalty Specialist
Nov 2002 - Jul 2013
Team & coworkers
Colleagues at Paymentus
Other employees you can reach at paymentus.com. View company contacts for 439 employees →
PP
Patricia Paraje
Colleague at Paymentus
Toronto, Ontario, Canada, Canada
View →
RD
Rajiv Dhiman
Colleague at Paymentus
Gurgaon, Haryana, India, India
View →
SD
Scot Della Rosa
Colleague at Paymentus
Charlotte Metro, United States
View →
IJ
Ishu Jain
Colleague at Paymentus
West Delhi, Delhi, India, India
View →
AV
Adrian Vasilescu
Colleague at Paymentus
Toronto, Ontario, Canada, Canada
View →
LA
Lourdes A. Estrada
Colleague at Paymentus
Grand Prairie, Texas, United States, United States
View →
SG
Sunil Garg
Colleague at Paymentus
Chandigarh, Chandigarh, India, India
View →
GL
Greg Leeves
Colleague at Paymentus
Charlotte, North Carolina, United States, United States
View →
CH
Candace Hunt
Colleague at Paymentus
Charlotte, North Carolina, United States, United States
View →
VR
Vanessa Rajo
Colleague at Paymentus
Greater Toronto Area, Canada, Canada
View →
Patricia Paraje
Colleague at Paymentus
Toronto, Ontario, Canada, Canada
View →
RD
Rajiv Dhiman
Colleague at Paymentus
Gurgaon, Haryana, India, India
View →
SD
Scot Della Rosa
Colleague at Paymentus
Charlotte Metro, United States
View →
IJ
Ishu Jain
Colleague at Paymentus
West Delhi, Delhi, India, India
View →
AV
Adrian Vasilescu
Colleague at Paymentus
Toronto, Ontario, Canada, Canada
View →
LA
Lourdes A. Estrada
Colleague at Paymentus
Grand Prairie, Texas, United States, United States
View →
SG
Sunil Garg
Colleague at Paymentus
Chandigarh, Chandigarh, India, India
View →
GL
Greg Leeves
Colleague at Paymentus
Charlotte, North Carolina, United States, United States
View →
CH
Candace Hunt
Colleague at Paymentus
Charlotte, North Carolina, United States, United States
View →
VR
Vanessa Rajo
Colleague at Paymentus
Greater Toronto Area, Canada, Canada
View →
1 education record
Richard Santos education
FAQ
Frequently asked questions about Richard Santos
Quick answers generated from the profile data available on this page.
What company does Richard Santos work for?
Richard Santos works for Paymentus.
What is Richard Santos's role at Paymentus?
Richard Santos is listed as Team Leader | Coaching and Developing Service Teams | Escalation Management | Client Success & Support | Relationship Building and Managing | Building Best Practices and Capacity in CSRs | Improving Client Satisfaction at Paymentus.
What is Richard Santos's email address?
AeroLeads has found 1 work email signal at @dentalaxess.com for Richard Santos at Paymentus.
Where is Richard Santos based?
Richard Santos is based in Greater Toronto Area, Canada, Canada while working with Paymentus.
What companies has Richard Santos worked for?
Richard Santos has worked for Paymentus, Dental Axess, Ecovadis, Computershare Governance Services, and Telus.
Who are Richard Santos's colleagues at Paymentus?
Richard Santos's colleagues at Paymentus include Patricia Paraje, Rajiv Dhiman, Scot Della Rosa, Ishu Jain, and Adrian Vasilescu.
How can I contact Richard Santos?
You can use AeroLeads to view verified contact signals for Richard Santos at Paymentus, including work email, phone, and LinkedIn data when available.
What schools did Richard Santos attend?
Richard Santos studied at University Of Windsor.
What skills is Richard Santos known for?
Richard Santos is listed with skills including Solution Selling, Wireless, Team Leadership, Telecommunications, Leadership, Project Management, Customer Service, and Direct Sales.
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