• Initiate discovery calls to qualified lead prospects with the assistance of the Account Manager; gather information, assess needs, educate on suitable product offerings and determine viability of a sale• Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities• Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns• Participate in tradeshow events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show• Accompany Account Mangers to onsite customer meetings• Regularly and accurately updated all internal systems on all activities• Participate in transition call with Account Manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition• Review and evaluate Requests for Proposals; assist prospects with drafting appropriate documentation

Alfresco is a commercial open-source platform that helps companies digitize business operations by connecting Critical Content and Process Automation. Alfresco Customers become first-to-market competitors by enabling content governance, accelerating business processes, and increasing precision required to become a digital business.• Follow up on all incoming enquiries from phone, web and email.• Engage in the ongoing development of the SDR role, participating in relevant Sales and Marketing educational training.• Develop account profiles while building customer/prospect relationships and engage in opportunity discovery by phone and email• Work with Sales teams and Field Marketing to develop Account Based Marketing campaigns for given accounts• Follow up on leads created by Marketing and develop into opportunities, recording progress in Salesforce.com• Identify and assign new leads, track activity and maintain all information in Salesforce.com• Engage in campaign testing and piloting with selected groups of customers or prospects and provide feedback to Marketing and/or other Sales teams• Work as part of a team collaborating with fellow SDR’s as well as Mid-Market and Enterprise Sales colleagues• Develop and maintain in-depth knowledge of products and services, relevant industry trends and competition.

Responsible for leading, coaching and growing the next generation of sales leaders within N3. Responsibilities Include• Build, coach, and manage a rock star inside sales team that is focused on technology clients.• Oversee resource planning, reporting, incentives and communications for the assigned team.• Being willing and able to pick up the phone and work on sales alongside the team.• Collaborate with other sales leaders and team members within the organization to ensure consistent messaging and sales tactics are being used to reach overall organizational goals.• Monitor employee productivity, and motivate team to reach daily and monthly sales goals.• Hold sales agents accountable for sales and expectations, following company policies, and taking corrective action if needed.• Inspire team growth through individual development plans to promote a performance driven, fast-paced environment.• Evaluate and improve administration processes.• Schedule and run regular team meetings with the appropriate cadence.• Proactively report to senior management on metrics, opportunities, and possible program roadblocks/obstacles.• Provide data quality checks weekly and ensure accurate and complete information is captured in CRM (Customer Relationship Management) system.• Ability to perform operational analysis and provide data driven insight combined with an ability to examine data across multiple projects or platforms and engineer and restructure to produce quantitative results and deliverable to stakeholders.

Named as the Top performer of the Q4 (2017) from a team of 60 reps. I have surpass my KPI's every month (150%+). I was promoted as team lead as result of my commitment with the team, and my accomplishments.• I had maintained outstanding activity and results each month remaining in the Top performers list, exceeding my goals.• Managed team reports (activities, performance, etc)• Helped and assisted the team to improve their strategies (coaching)• Trained and On-boarded new team member (CRM, process, and products)• Lead the wing-man operation (8 coaches)

As an ADR for the Google Cloud team, my role is to understand each company profile, identify their needs and goals, and to better understand how Google Cloud offerings align to their business initiatives. We provide insights, recommendations, and support to drive success through tailored plans.We are focused on building relationships with companies and developers to ensure they leverage Google Cloud solutions and resources.• Dedicated Cloud Users / Multi Cloud Strategy / Hybrid Approach, we can facilitate conversations to drive greater understanding.• Fostering the penetration of cloud business solutions by developing rewardable, scalable and realistic growth strategies.• Achievable through continuous engagement with clients, Google Partners, Sales & Marketing Departments• Develop and implement action plans to drive revenue and productivity for our GCP users.Feel free to reach out on:santosrubio@google.com+1 678 505 7049

Software Asset Management (SAM), is a vital set of continuous business processes that provide a system for the effective management and protection of software assets within the organization throughout all stages of their life cycle.Lead a team of 12 consultants. Responsible for managing Microsoft and facilitating costumer client relationship. Ensured delivery from start to finish for Top SMB Mexico & Colombia accounts segment. We were able to generate +$1 Million in revenue in one month.• Supported all stages of the processes (first callers, chasers, aligners, and closer).• Prepared and presented the pipeline and forecast weekly to the client.• Designed scripts and emails templates base on the client requirements.• Designed the weekly activity plan for the team, helped to improve their results, and assisted them with questions regarding products and process.

Successfully qualified and identified new potential business for numerous products (ECM, BPM,CEM, etc.)• Qualified incoming business to business leads.• Ensured all Leads provided meet the customer expectations and worked with management to improve the lead qualifying processes.• Used different tools to identify target contacts.• Recorded information and details on CRM.

Exceeded goals and client expectations. Focused on the SMB accounts for Colombian Market. I also generated 29 opportunities representing $1M in pipeline.• Identified the customer needs.• Generated new potential costumer for: 0365, SQL server, and Windows server products.• Developed new approach and customer relationship working with local partners.

Worked on Autodesk for over a year and I was the highest producer of leads passed over to Autodesk for their renewals program receiving accolades for my performance. Handled LATAM market and some US accounts.• Lead / renewals generation: monthly required 47, generated: 80 overcoming the costumer expectations.• Became one of the trainers and helped on boarding new team members.• Helped with designing the new scripts/approach, and email templates which helped to get more leads• Never missed a deadline and always completed and overpass my KPI’s (200%).

• Define and review the business case and requirements by regular reviews and controls to ensure the clients receive the project they want and need.• Initiate and plan the project by establishing its format, direction, and base lines that allow for any variance measurements and change control.• Manage the technology, people, and change in order to achieve goals, reach targets, and deliver the project on time and within budget. • Manage the client relationship by using an adequate direct yet complete and formal reporting format that compliments a respected and productive relationship.

Growth 24% Annual Sales, opened new markets and key accounts, developed sales team committed to the objectives and goals of the company, exceeded measures of performance.• Coordinate Sales Executives work plan weekly, monthly, and yearly.• Promote the opening of new markets and accounts.• Analysis of sales, costs and profits.• Measurement and evaluation of the performance of the sales force.• Analyze problems to increase operating efficiency and propose cost-effective solutions for the company.

Designed a new image, conducting market research which identified new target and design advertising strategies achieving a more appropriate concept for the clients and their acceptance.• Recruitment and selection of staff.• Redesign manual functions. • Control and Sales Report.• Product Quality Supervision and Service.• Implementation and Coordination of marketing and advertising strategies.

Ensured that each customer had a unique experience when visiting, following fully the quality standards established by the franchise• Handled check-in and check-out of guests in a friendly manner.• Prepared the case for bank delivery at the end of the shift.• Operated the switchboard, messages and enquires.• Dealt with advanced reservations, and walk in.