Sanu G Varghese Email & Phone Number

B.Tech graduate with 5+ years of experience in Risk Analyst role, supporting the business with responsibilities that include,Detect, investigate, and mitigate irregular patterns in transaction activity identified as suspected fraud or typologies of higher risk merchants.Develop internal reporting and external reporting for multiple partners to demonstrate impact of process improvements and averted losses.Communicate with merchants regarding exception activity and request additional information as necessary, contact card issuing banks and/or cardholders regarding merchant exception activity.Conduct merchant transaction, volume and chargeback activity review and analysis.Recommend funding holds/releases and report and investigate any potential losses as appropriate.Provide education to merchants on proper card acceptance and fraud prevention best practices.Investigate potential merchant transaction laundering.Actively work with merchants and internal account managers to assist merchants in reducing overall fraud and chargeback levels.Liaison with sponsor banks for investigations and chargeback program management.Good analytical skills, well versed in delivering results within timeline by keeping the quality. Excellent communication skills and a team player with desire to work in a fast-paced, challenging environment.