Saoirse Mccormack Email & Phone Number

Melbourne, Victoria, Australia

Ireland

Central securities

Ireland

County Dublin, Ireland

Manage all customer service channels through email, social media, phone email, live chat. Co-ordinate the daily running of the clinic and spa managing bookings, answering and responding to calls and voicemails. Manage client files and ensure all necessary documentation is signed and stored. Manage stock process and orders, filing invoices, orders and statements. Manage online orders through Shopify.Responsible for cashing up and reports at the end of each day. Drive sales initiatives, assist staff with closing sales, cross-selling and up-selling offering client treatment plans and incentives to create loyalty and repeat business. Assist with managing clinic and spa events and activities, providing marketing and other support. Proactively interact with Management on improvements for the business and suggest new ideas and initiatives to drive sales and quality.

Croke Park, Dublin, Ireland

Managing the flow of operations throughout the day.Giving directions, instructions and guidance to staff members to ensure all goals for the day are efficient and to the highest of standards.Developing new strategies to ensure the customer receives the best services from the team.Create reports to update the manager on sales and inventory.Write up a performance analysis on the team and it’s individuals. Training new staff on how operations are ran in the unit i.e till training.Providing excellent customer service whilst increasing sales and marketing new products.

Bachelor'S Degree, Business, 2:1

Modules include: -Marketing -Business law -Management -Technologies for business -Social and organisational behaviour -Economics.

Leaving Certificate