Customer Success And Solutions Specialist
CurrentAs part of the integrations and publishing team, I aid in getting new hosts onboarded to the Glamping Hub site from third party platforms via API integrationsI also aid in general host administration for both new and existing hosts, including responding to email enquiries, speaking with hosts over the phone, finding and reporting technical bugs, and investigating any issues that arise for hosts between their relevant integration and Glamping Hub.Additionally, I help my… Show more As part of the integrations and publishing team, I aid in getting new hosts onboarded to the Glamping Hub site from third party platforms via API integrationsI also aid in general host administration for both new and existing hosts, including responding to email enquiries, speaking with hosts over the phone, finding and reporting technical bugs, and investigating any issues that arise for hosts between their relevant integration and Glamping Hub.Additionally, I help my colleagues to publish new listings to the Glamping Hub site ensuring high quality standards, while regularly updating hosts on the progress of their listings from the importation of their accommodations from the third party integration to being live on the Glamping Hub site.In my day-to-day, I need to effectively manage my time, prioritise my tasks, and stay in contact with my colleagues via Slack while working remotely. Show less