Saon Mahmud Email & Phone Number

Studying Master's in Computer Systems and Networks at Chalmers University of Technology.Previously, I served as a full-time IT Administrator in a mid-level IT infrastructure, spearheading crucial tasks such as LAN management, router and switch configuration, Windows Server 2012 administration, group policy implementation, and active directory management. Additionally, I oversaw the integration and maintenance of an attendance system and hardware, including the installation of CCTV cameras and IP phones. My role extended to designing efficient network setups for small to mid-level regional offices, ensuring seamless file and printer sharing capabilities. As the primary liaison between the IT manager and users, I prioritized maintaining network uptime and promptly addressed any system-related issues, providing comprehensive support both on-site and remotely across multiple office locations.