Sapna D. S. Email & Phone Number

Bellevue, Wa, Us

Prime 8 Consulting is a management consulting company built by people with a passion for what we do. We pride ourselves in delivering fresh perspectives and innovate ideas. Whether it’s moving a project forward, transforming a business through technology, or designing a successful strategy from the ground up, we have the right team to get the job done and deliver outstanding results. Prime 8 Consulting’s Great 8 Values: Client First | Stewardship | Best People | Client Value Creation | Integrity | Fun, Inclusive Culture | Community Involvement | Respect for the Individual

Aliso Viejo, Ca, Us

The Women of Global Change is a network of business leaders and entrepreneurs working in global business, camaraderie and service so we can create things bigger together than we ever could alone. We are active participants in social impact for the change that we wish to see in the world. We collaborate in educational platforms and humanitarian projects for ourselves, our communities, and the world. If you are in the Seattle greater metro area and are interested in joining an amazing effort and team, please reach out today!https://womenofglobalchange.com/seattle/

Bellevue, Wa, Us

• Orchestrated and implemented rhythm of business activities; including driving the overall cadence, prepared documentation and presentations, post event summaries for CVP communications, created post event surveys for All Hands, business reviews and other events. • Led the planning, execution, and monitoring of new business initiatives, collaborating with cross-functional teams to ensure seamless implementation and achievement of project objectives to achieve overall business and cultural priorities.• Supported budget, team finances and headcount management in compliance with HR and Microsoft overall policies collaborating with the Chief of Staff, Finance, and administrative teams.• Supported cultural and morale initiatives by implementing continuous learning and new hire onboarding programs to support remote workers and change management.

Seattle, Wa, Us

• Managed the entire lifecycle of internal audits, including planning, scoping, risk assessment, fieldwork, issue resolution, and reporting.• Led the planning, execution, and monitoring of new business initiatives, collaborating with cross-functional teams to ensure seamless implementation and achievement of project objectives. • Streamlined project pipelines, resulting in improved resource allocation, better prioritization, and increased overall project success rates.

Bellevue, Wa, Us

• Conducted a thorough evaluation of the CMS, identifying its archaic nature and limitations; managed the entire project lifecycle, including planning, execution, and closure, to remove and replace the outdates CMS.• Developed and delivered high impact executive presentations that effectively communicated project status, strategic insights, and recommendations, influencing senior leadership decisions and organization-wide audiences.• Managed user access, profiles, and security settings within Salesforce; customized Salesforce to meet business needs such as creating custom objects, fields, and workflows.

Missoula, Montana, Us

• Successfully established a new service branch in Michigan, resulting in improved in-home support and timely payments for caregivers.• Identified and facilitated four key contract partnerships, resulting in a remarkable 54% revenue growth in Michigan.• Managed the performance of the instructional designers and training managers, providing guidance and support to ensure the successful implementation of training programs.

• Established and maintained strong working relationships with Medicaid stakeholders, HCS, and DSHS, fostering a collaborative and productive partnership during the launch and implementation of a new payroll systems servicing over 1,500 providers in the state of Washington. • Successfully hired, trained, and led of a team of 9 remote program support specialists, resulting in a highly efficient and capable workforce. • Oversaw the execution of over 600 training sessions, ensuring high quality and participant satisfaction; received positive feedback from providers and case managers from the team’s expertise, professionalism, and value of the training sessions.

• Implemented and managed the team’s SharePoint site by migrating data and content from a variety of locations into one repository for ease of access.• Coordinated three offsite events for hundreds of individuals ensuring full event plans and logistics for external and internal executive partners.

• Cross functional coordination and management of the OLC Worldwide Planning Summit and onsite work events creating a productive environment for organizational planning. • Created detailed process flow maps and documentation for multiple IT projects for on-boarding new OLC employees.• Responsible for vendor billing and system maintenance within MSVendor & T360. • Key liaison between IT experts and project management teams to assist with IT system testing deployments, completions and reporting status updates to leadership teams.

• Assisted in the day to day operations for OceanGate Operators traveling on Submarine expeditions.• Completed submarine equipment inventory and budgeting.• Mapped and projected project timelines for future expeditions.

Basking Ridge, Nj, Us

• Point of Contact for 500 persons Call Center Director; managed scheduling, call center metric programs, developed executive presentations, led operational meetings, managed project outcomes. • Developed and facilitated training sessions for 60+ supervisors on leveraging employee strengths resulting in improved supervisor/employee partnerships and team morale. • Successfully co-managed the closure and relocation of 500+ call center employees’ due to corporate restructuring of all Call Centers.

Basking Ridge, Nj, Us

• Provided quality customer support by interacting with customers and providing assistance with billing questions, device questions and wireless calling plans. • Negotiated customer payments to settle any outstanding balances by identifying appropriate payment plans. • Consistently achieved customer satisfaction while exceeding expected call quality metrics.

• Led Home-based Waivered Services program development and guidance planning for parents, staff, County and State representatives. • Served as a consumer advocate, researched, and evaluated client benefits and services with State and County legislative initiatives, policies, and regulations.• Managed financial budgets and spending plans for Medicare/Medicaid Waiver programs monitoring of over-and-under-spending for 100 plus families.

• Developed and implemented programs for the care of residents while serving as the point of contact for all parties including key State/County representatives and family members. • Managed team of 5-15 employees; developed/monitored employee performance plans.• Responsible for on-boarding, training, and mentoring new Program Managers ensuring successful assignment with their individual site management.

Masters In Business Management: M.B.A, Business Management

Bachelors Of Science, Family Social Science With A Minor In Sociology