Sapna Shah Email & Phone Number

Sydney, Australia

Sydney, Australia

Woolaware Bay, Sydney

Achievements:1. Became the Subject Matter Expert in the marketing division for all things SAP and Budget Management. Provided assistance and expertise to Admin personnel and managers relative to SAP, budget analysis and forecasting.2. Initiated investigation of supplier payment process. Identified root cause and implemented changes to improve and streamline financial work processes for marketing division. Created simple invoice processing SOPs and rolled out training to 30 staff. This… Show more Achievements:1. Became the Subject Matter Expert in the marketing division for all things SAP and Budget Management. Provided assistance and expertise to Admin personnel and managers relative to SAP, budget analysis and forecasting.2. Initiated investigation of supplier payment process. Identified root cause and implemented changes to improve and streamline financial work processes for marketing division. Created simple invoice processing SOPs and rolled out training to 30 staff. This increased administration efficiencies and reduced time spent on amending errors. Assisted with marketing division complying with company policies and SOX compliance and better management of budgets.3. Demonstrated ability to identifying issues and developing strategies to reduce accounting discrepancies, streamline budget and reduce budget variances. 4. Compliance breakthrough with the introduction of systems and processes to manage and protect the access to future product information from Toyota Japan. Show less

Sydney, Australia

Achievements:1. 30% reduction of errors and complications in the Travel online booking system increasing productivity and customer satisfaction.2. Substantially decreased average issue resolution times surpassing customer expectation. 3. Identified and implemented cost reduction strategy by reallocating Qantas Club memberships of ex-employees to employees approved for membership.

Taren Point, Sydney

· Day to Day management of Sales Office of Australia including induction of visitors, WH&S, organising meetings, conferences, catering, resources, ordering stationery and consumables as required, banking and postage. · Supporting General Manager Australia and the Regional Sales Managers with operational and administration. · Assisting with coordinating and completion of Government Grants.· Conferring with customers by telephone and in-person to provide information regarding products… Show more · Day to Day management of Sales Office of Australia including induction of visitors, WH&S, organising meetings, conferences, catering, resources, ordering stationery and consumables as required, banking and postage. · Supporting General Manager Australia and the Regional Sales Managers with operational and administration. · Assisting with coordinating and completion of Government Grants.· Conferring with customers by telephone and in-person to provide information regarding products and services and escalate calls appropriately. · Liaising with US suppliers regarding orders and delivery schedules.· Processing sales order and customer invoicing, manage and coordinate order deliveries, service requests and warehouse staff. · Liaise and coordinate local and overseas freight of goods. · Receiving orders from freight companies and dispatching orders to clients. Show less

Airport Line, Mascot

Certificate, Grant Writing

Certificate Iv In Business (Frontline Management), Business Frontline Management

Certificate, Project Management For Not For Profit

Diploma Iata, Air Travel

Bachelor Of Science (B.Sc.), Geology/Earth Science, General

Higher Secondary

Primary And High School