Sapphire Cheung Email & Phone Number

Davis, CA, US

Davis, California, United States

• Proposed UI improvements to Élan Beauté to enhance customer experience of their app and website, contributing to a 5% increase in sales.
• Developed SWOT analysis, SEO and marketing strategies, and a customer satisfaction survey to improve local client engagement and retention for The Nexus Station.

Davis, California, United States

• Trained and supervised 450 Orientation Leaders with other Team Leads to conduct Aggie Orientation to over 9,000 first-year students and 4,000 transfer students while facilitating Davis Fest, the International Affinity.
• Served as Panelist at Aggie Success for two consecutive years in which I delivered professional advice at the Science Lecture Hall to approximately 500 new students, contributing to their successful transitions.
• Cooperated with professional staff to oversee program development, administrative tasks, and mentorship to maintain above 93% student retention rates at UC Davis.

• Led Aggie Orientation to groups of 15 first-year and 19 transfer students while offering them guidance through events like Health, Wellness, and You, the Aggie Welcome Rally, and Aggie Success.

Hong Kong SAR

• Developed a Cantonese A.I. Companion prototype from the ground up using Python, Whisper speech-to-text, SenseNova chatbot, and Microsoft text-to-speech, envisioned to enhance quality of life of dementia patients and.
• Presented the model to Radio Television Hong Kong to request data for fine tuning for accuracy in local slangs and cultural references.
• Researched key characteristics and logistical frameworks of existing A.I. companion robots in Asia to analyze the competitive landscape.

Brentwood, California, United States

• Crafted and served beverages and food to customers with care.
• Operated POS systems, handled cash transactions accurately, and assisted with restocking to maintain store efficiency.

• Managed and directed research process from conceptualization to completion with Google Excel and meetings with research members for progress and communication, and utilizing folders in google drive for research storage.
• Coordinated with board members to plan and conduct webinars globally, and to ensure successful collaboration on outreach, technology, and research departments of the organization.
• Created aesthetic posts for Instagram and the website with Canva, aiming to attract a broader audience, which resulted in 23% increase in Instagram profile visits and likes, and 12% increase in research article views.

• Oversaw organization promotion, student recruitment, and tutoring scheduling to keep organization’s services productive.
• Implemented my own teaching curriculum and techniques catered to children’s attention spans and interests.
• Provided encouragement and comprehensive feedback on student progress, including improvement areas and successes, which enabled grade increases among students.

Brentwood, California, United States

• Assisted in developing annual budgets and forecasting future revenues such as costs associated with Medical Conferences.
• Drafted and discussed meeting agendas and presentations with club officers for educating high school students.
• Conceptualized the club's official shirt design so that officers and team members would wear it to promote the club.

• Participated in career exploration, workforce readiness, networking, workshops, and projects related to healthcare
• Achieved 2nd place with my team for our implementation project aiming to help the unhoused in our community through partnerships with two companies

Bachelor'S Degree, Computational Cognitive Science B.S. With Technology Management Minor

Activities and Societies: Davis Consulting Group, Human Resources and Management Association

High School Diploma

Activities and Societies: Cross Country, Track & Field, National Honor Society (NHS) Attained Patriot Honor Roll

Middle School Diploma