We are catalyst and enabler of digital business transformation.Our ecommerce platform is an end-to-end solution that allows retailers to manage their direct ordering channel, order management, and operational excellence. Our solution has CMS, webstore, apps (iOS, Android), Contact Center, POS, Loyalty, CRM, and other integrations.Our ecommerce platform has helped businesses to increase their sales by 20+ percent, transactions by 10+ percent, and check value by 35+ percent.Our cloud… Show more We are catalyst and enabler of digital business transformation.Our ecommerce platform is an end-to-end solution that allows retailers to manage their direct ordering channel, order management, and operational excellence. Our solution has CMS, webstore, apps (iOS, Android), Contact Center, POS, Loyalty, CRM, and other integrations.Our ecommerce platform has helped businesses to increase their sales by 20+ percent, transactions by 10+ percent, and check value by 35+ percent.Our cloud hosted white-label ecommerce platform provides every business capability to spin their webstore today.Be out there and provide your customers omni-channel experience. Give them personalised experience on every channel they interact with your business.Simple GO! helps businesses to better manage their business operations inline with their brand standards.We are team of experts with focus on product development that acts as booster for our valued partners.We are nimble, agile, and responsive to our partners' business needs.We enable and drive digital transformation. Our services, proven practices, and solutions facilitate in better change management and functional technology implementation. Show less

Contributing to multi-pronged technology transformation agenda for 1800+ restaurants, 19+ brands across 13 countries in MENA.

I own all aspects of technology to maintain and grow Pizza Hut business through online, call center, and in-store channels.Strategy - make systems ready to respond to business challenges. Technology to not only support but drive top-line growth.Technology - application, hosting (hybrid cloud), PCI, POS, Back of House. Migrated Pizza Hut's entire infrastructure and enterprise applications in the cloud (AWS & Azure).Tactical - keeping the lights on, customer service, vendor & supplier… Show more I own all aspects of technology to maintain and grow Pizza Hut business through online, call center, and in-store channels.Strategy - make systems ready to respond to business challenges. Technology to not only support but drive top-line growth.Technology - application, hosting (hybrid cloud), PCI, POS, Back of House. Migrated Pizza Hut's entire infrastructure and enterprise applications in the cloud (AWS & Azure).Tactical - keeping the lights on, customer service, vendor & supplier management.Project management - time and cost sensitive.R&D - keep people and system relevant up to date.People coach - prime focus on direct reports' development and growth. Show less

Business Intelligence - Cognos and Data WarehouseData processing - HP UXOnline system - Equipment ordering systemFibre Optic interconnect - Metropolitan Area NetworkHybrid cloud - Custom applications, Office365Bring Your Own Device (BYOD)Contract negotiationVendor selection and management

Disaster Recovery and Business Continuity PlanEmployee Register - Store level user provisioning systemeLearning reporting - geographical teamwork to develop localised Learning Zone ReportsKeeping the Lights ON - maintaining systems up timeSarbanes Oxley (SOX) - 100% complianceVendor and contract managementFree WiFi setup in KFC stores. Another digital engagement channel with the customers.

Service Delivery Catalogue - agreed with customers on service levelsVendor, supplier, contract managementNew store system setup - provisioning and installation of store system hardware and softwarePOS menu programmingStore systems support - POS, EFTPOS, Internet, BOH, in-store trainingData polling and processing - time critical operationService related survey, reporting and process improvement