Saqib Mukri I Pmp I Itil V4 I Psm I Mcp Email and Phone Number

Deployed at Gulf International Bank- Lead the design and architecture of MS Dynamics CRM solutions, ensuring alignment with business requirements and industry best practices.- Customize and configure MS Dynamics CRM platform to meet specific business needs, including entity customization, workflow automation, and plugin development.- Integrate MS Dynamics CRM with other systems ensuring seamless data flow and process synchronization.- Provide technical guidance and support to development teams, resolving complex technical issues and ensuring adherence to coding standards.- Continuously monitor and evaluate the performance of MS Dynamics CRM solutions, recommending enhancements and optimizations to improve system efficiency and user productivity.- Conduct CRM training sessions and workshops for end-users, empowering them to effectively utilize the system's features and functionalities.- Act as a trusted advisor to clients, offering insights and recommendations for leveraging MS Dynamics CRM to drive business growth and achieve strategic goals.- Implement data migration strategies, ensuring the smooth transition of data from legacy systems to MS Dynamics CRM.- Develop and implement security models and access controls within MS Dynamics CRM, safeguarding sensitive data and ensuring compliance with privacy regulations.- Conduct system testing and quality assurance activities to ensure the integrity and functionality of the MS Dynamics CRM implementation.- Collaborate with business analysts and project managers to define project milestones, deliverables, and timelines.- Proactively identify and mitigate risks, issues, and challenges during the CRM implementation process, ensuring project success and client satisfaction.

- Modified and designed MS Dynamics CRM system, tailoring it to meet specific user requirements.- Led end-to-end CRM implementations, overseeing key project phases including discovery, definition, build, testing, and deployment.- Conducted user training sessions and ensured the maintenance of comprehensive knowledge transfer documentation for smooth user adoption.- Contributed to the enhancement of CRM Change Management standards and tools, adapting them to align with the unique needs of clients.- Developed and executed test plans to ensure the quality and reliability of CRM solutions.- Collaborated with clients from diverse geographical locations, actively gathering their requirements and translating them into comprehensive technical documentation.- Transformed high-level business specifications into detailed technical specifications, ensuring clarity and accuracy in system design and development

- Project Management: plan and schedule project deliverables, goals, and milestones; efficiently identify and solve project issues- Working closely with other development teams, QA teams, and project management teams and contributing to the overall success of the project- Participate as a member of and work with others/offshore development teams- Co-coordinating with multiple Clients from different geographical regions.- Provide expertise to other teams developing applications in C#, ASP.net, AJAX, JavaScript and SQL Server. - Provide technical input into design briefs, bid submissions and projects- Working throughout the software lifecycle, developing and testing software based on specifications and writing test scripts for new products.- Leading multiple teams in parallel on different projects- Participates in daily leadership calls, stand-ups, can outline performance of technical team.- Recruiting new dynamic members in the team.- Responsible for technical direction of the project

- Leading a development team.- Working on the client requirement provided by the functional lead.- Developing / customizing solution(s) for large Retail organizations or Hotels along with the team.- Being part of all the aspects of the development including planning, design, allocation, quality and timelines of all deliverables.- Provide expertise to teams developing in VB.Net, ASP.net, AJAX, JavaScript and SQL Server. - Working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc- Participate in Work Product Reviews as referenced in the Project Quality Plan- Provide technical documentation and facilitate training to the administrators and end users of the system- Provide redundancy and backup support for other team members

- Developing and implementing requirements provided by the lead.- Working on all aspects of the software lifecycle from analysis, design, and development and testing of software prior to installation.- Working on strict deadlines to ensure that projects are delivered well within time and budget.- Working on Microsoft development environment, specialized in VB, ASP, C#, ASP.net and SQL Server technologies. - Responsible for end-to-end technical assurance, technical governance, technical best practices- Provide mentoring and guidance to other developers.