Saqib Sultan Email & Phone Number

Karāchi, Sindh, Pakistan

• My responsibilities have included:
• Supervising daily operations of the customer service department to maintain sound customer relationships and achieve same-day complaint resolution.
• Providing technical and soft skills training to management and technical staff to enhance performance.Monitoring field technician performance and ensuring achievement of service KPIs.
• Resolving technical issues, handling customer complaints, and ensuring customer and dealer satisfaction.
• Implementing 6-star service standards and achieving spare parts sales and service revenue targets.
• Generating weekly and monthly reports and surveys to track progress.

Karachi

• Monitor KPI’s to check performance on monthly bases.
• 210 service & its implementation.
• Supervising and checking of monthly operational reports.
• CSD all SOP's & it's implementation.
• Asset management maintaining process.

Bahria Town Karachi

Manage and understand Engineering Drawing.Fabrication and erection of steel structure Restaurant. Fabrication & Installation of SS Platforms & Hand Rail.To Supervise & Monitor day to day construction activities in collaboration with the skilled senior technical team..To prepare regular reports on the progress of construction for the assigned.

Alkaram Textile Mills Karachi

• TASK
• Fabrication and Erection of Steel structure shade➢ Responsibilities:Team ManagementResolving day-to-day issues efficientlywork Effective and efficientlyTo prepare regular reports on the progress of construction for the.

Karachi

Learning various defects in the final product and their removalLearning the assembling process of buses and trucksTo Supervise & Monitor day to day activities in collaboration with the skilled senior technical teamLearning about different components and parts installed in the vehicle.Learning about Quality assurance audit.The project work.

Bachelor Of Engineering - Be, Mechanical Engineering, 70%

My journey began with enrolling in the [Major Mechanical] program at [QUEST University]. During these formative years, I embraced a.

Intermediate, Pre-Engineering

Matriculation, Science