GENERAL RESPONSIBILITIES Manages the voice and data networks for Softnology Systems Private Limited. ESSENTIAL TASKS include the following; # Perform supervisory responsibilities in accordance with the current Softnology Systems Private Limited Personnel Ordinance, Softnology policies and applicable laws.# Assign duties and examine work for exactness, neatness, and conformance to policies and procedures. # To manage the IT department including staff… Show more GENERAL RESPONSIBILITIES Manages the voice and data networks for Softnology Systems Private Limited. ESSENTIAL TASKS include the following; # Perform supervisory responsibilities in accordance with the current Softnology Systems Private Limited Personnel Ordinance, Softnology policies and applicable laws.# Assign duties and examine work for exactness, neatness, and conformance to policies and procedures. # To manage the IT department including staff appraisals, disciplining, pay reviews and career development.# Manage local and wide-area voice and data networks by providing access to network resources, maintaining equipment, and monitoring network performance. # Interpret needs and oversee planning, installation, setup, support and documentation of network systems.# Evaluate and recommend server hardware and software components and upgrades as required.# Install, upgrade and configure client accounts, network printing, directory structures, rights, security and software on file servers. # Respond to the needs and questions of clients concerning their access to resources on the network. # Responsible for backup and disaster recovery measures. # Maintain current knowledge of software and hardware methods, trends and techniques. #. Provide service to customers by answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution.# Communicate with managers, supervisors, co-workers, citizens, and others, maintains confidentiality; and represents the Softnology.# Provide a report to the Director on all aspects of the IT Department. # Working with senior management to propose, agree and deliver IT service to defined Service Level Agreements. # Administration and maintenance of mission critical web and database servers (Microsoft, some Linux) hosted mainly within the company’s own data center, some hosted externally. Show less

# Configuration and set-up of all new server systems required either internally for the company’s activities or for external clients. # Firewall administration and overall internal network security. # Administration of email servers (MS Exchange) for company-local email.# Maintenance of existing Anti-Spam and anti-virus systems and the setting of new Anti-Spam policies.