Sar Singh Email & Phone Number

Dublin, California, United States

Lafayette, California

Supervisor at the Brentwood branch• Supported BM with payroll, scheduling, interviews, and coaching’s of staff• Full time back up teller/personal banker if needed• In charge of marketing in the branch • Coordinated 3 separate marketing events to draw foot traffic into the branchAssistant Branch Manager at the San Ramon Bishop branch• Acting manager (branch does not have a BM position)• In charge of branch sales and service goals• Coached team members and did mid year reviews with development plans• Compliance and Audit responsibility • Trained team in all retirement accounts as well as loans and share accounts• NMLS License achieved to process Mortgage & HELOC loan appsRegional ABM for Eastbay Inland Region• Same responsibilities as above while covering 6 Eastbay Inland branches of Patelco CU.Assistant Branch Manager at the Lafayette Branch (Current Position)• Assisted with payroll, scheduling, interviews, and coaching’s of staff• Cross trained staff for platform and teller line• Managed the Operations of the branch including being in charge of monthly self-audits

Multiple roles leading up to Sales and Service Specialist (SSS)Teller • Processing all customer transactions and servicing existing loans and accounts• Managing the teller line and balancing/processing the ATM and Vault• Researching and resolving customer service inquires using available resources such as back office departments.Teller Supervisor• Training new tellers and merchant teller• Managing branch cash and shipments• Managing teller line and providing overrides Personal Banker• Cross selling and opening new products(ex. Credit Cards, Checking/Savings Accts)• Referring customers to business partners such as Merrill Lynch Advisors• Servicing existing loans and accountsSales & Service Specialist/Personal Banker at the Antioch Square branch• Managing the branch when Branch Manager was out of office• In charge of branch sales goals• Training new staff as well as coaching and building existing team• Lobby Manager and customer service leader for the branch• Managed/Resolved customer escalations