Sara Abbas Email & Phone Number

Toronto, Ontario, Canada

Markham, Ontario

- Leading, coaching and delegating responsibilities within a team of 9 staff members.- Evaluating quality of assigned projects and products as well as the delivery methods following Canada Post procedures and Health Canada regulations.- Ensuring that all established quality standards are followed and controls are effective. - Quality checking the incoming.

Markham, Ontario

- Researching independently by using company resources and the Internet and placing outgoing calls in order to verify the medical specifications and interests of the various healthcare professionals. - Conducting regular database updates and quality checks for projects on client files and applicable licensing boards.- Leading various project campaigns.

Scarborough, Canada

- Reporting to the Director in the Returns and Recalls department, answered customers and third party queries via phone and email, dealt with company invoicing, researched products for pricing, filed, scanned and photocopied documents and entered detailed data into Excel. - Worked closely with pharmacies to coordinate returns and recalls on behalf of the.

Overseas

- Reporting to the Principal of the school, taught English to 90 students/year, using strategies that are focused on individual and group work, as well as, on the different intellectual levels found within each class.- Implemented various positive behaviour enforcements - Created daily creative lesson plans that implement listening, reading, writing and.

Montreal, Canada Area

- Reporting to the Pharmacy Manager, answered customers' questions regarding the various products offered, patiently and accurately. - Carried out organizational tasks, placed and managed orders and engaged in pricing of products on a continuous basis.- Entered new patient profiles and prescriptions into medication input software system.- Provided friendly.

Montreal, Canada Area

- Reporting to the Manager of Customer Service of the call center, answered incoming calls and dealt with a wide range of customers' issues, in a timely fashion,independently and effectively.- Updated clients' accounts and offered new product promotions to generate sales.