Sara A. Email & Phone Number

Cambridge, Ontario, Canada

Ayr, Ontario, Canada

• Responsible for providing administrative support to ensure the efficient operation of the Township Municipal Office; providing backup to other administrative roles, including coverage of the front desk and answering phone calls• Develop and maintain Planning Department property filing system in accordance with corporate requirements (TOMRMS) including preparing application folders for review, record keeping, digitization of paper files, and tracking planning applications to ensure… Show more • Responsible for providing administrative support to ensure the efficient operation of the Township Municipal Office; providing backup to other administrative roles, including coverage of the front desk and answering phone calls• Develop and maintain Planning Department property filing system in accordance with corporate requirements (TOMRMS) including preparing application folders for review, record keeping, digitization of paper files, and tracking planning applications to ensure timelines are met• Organize and schedule meetings and appointments for Planning Department Staff (including booking facilities, and attending meetings for minute taking). Circulate reminders to internal staff as well as external agencies for comments on planning applications• Prepare invoices for payments to the Township, and disbursement invoices for payment on behalf of the Township/Planning Department - liaising with the Finance Department as required• Responsible for continuously monitoring, processing, responding to and triaging inquiries received through the Planning Department email and personal email accounts • Update Township website Planning Department page in alignment with AODA compliance standards • Produce and distribute Planning Department correspondence memos, letters and forms in paperform and electronically • Assist with the preparation of correspondence for all By-law Enforcement Division staff. • Assists with establishing and maintaining By-law Enforcement Division files (paper and digital) for investigations / complaints, special studies and/or research assignments• Establish and maintain By-law Enforcement Division contact lists. • Updates the By-law Enforcement Division portion of the Township website as required. Show less

Cambridge, Ontario, Canada

• Manage a multi line phone system, track, schedule, and book appointments effectively• Places outbound calls to customers for follow-up and future appointment bookings• Handle email correspondence and ensure timely response; customers, referring veterinarians & internal office messages• Process Invoicing/billing; including creating estimates, obtaining customer confirmation and processing payments• Utilize excellent customer service skills to engage in crucial conversations… Show more • Manage a multi line phone system, track, schedule, and book appointments effectively• Places outbound calls to customers for follow-up and future appointment bookings• Handle email correspondence and ensure timely response; customers, referring veterinarians & internal office messages• Process Invoicing/billing; including creating estimates, obtaining customer confirmation and processing payments• Utilize excellent customer service skills to engage in crucial conversations, de-escalate difficult situations and foster a welcoming environment for customers during their experience• Perform general housekeeping duties including cleanliness of reception area and common areas. • Demonstrate ability as a team player in assisting colleagues and supervisors with various day to day tasks and projects as required Show less

Guelph, Ontario, Canada

• Receive and document all inbound customer service inquiries from patients, nurses, clinics, etc. and be able to effectively use various tools and software to resolve any issues or concerns. Communicate with customers and manage any discrepancies that may arise• Update orders as changes are communicated based on company policies and procedures as well as ensure all priority orders are properly documented and sent to the appropriate departments.• Update client information and… Show more • Receive and document all inbound customer service inquiries from patients, nurses, clinics, etc. and be able to effectively use various tools and software to resolve any issues or concerns. Communicate with customers and manage any discrepancies that may arise• Update orders as changes are communicated based on company policies and procedures as well as ensure all priority orders are properly documented and sent to the appropriate departments.• Update client information and communicate changes to the various departments• Determine workflow, routes, and timing, to optimize the scheduling and routing of deliveries• Prioritize tasks to ensure deadlines are met and take initiative to assist other areas of the department during slower periods.• Follow all company polices and procedures with respect to order entry, documentation, follow-up and communication so that the patients’ best interests are protected. Maintaining privacy and handling sensitive information. Show less

Innisfil, Ontario, Canada

• Greets patients and confirms accuracy of all pertinent prescription information prior to organizing files.• Data entry of patient care information into the Fillware system. • Accurate dispensing of prescription medications• Maintenance of pharmacy stock through inventory control systems• General enquiries from patients and referral to Pharmacist where required and necessary• Handling customer prescription pick up and assisting with cashier responsibilities as required in… Show more • Greets patients and confirms accuracy of all pertinent prescription information prior to organizing files.• Data entry of patient care information into the Fillware system. • Accurate dispensing of prescription medications• Maintenance of pharmacy stock through inventory control systems• General enquiries from patients and referral to Pharmacist where required and necessary• Handling customer prescription pick up and assisting with cashier responsibilities as required in the pharmacy. Including answering and directing phone calls Show less

Innisfil, Ontario, Canada

• Managed administrative tasks such as obtaining and processing confidential township data/forms. • Analyzed inventory of municipal assets through the utilization of GIS Programming, including town signage, community tree inventory, sidewalks, storm drains, etc.• Responsible for pertinent municipal data entry regarding environmental impact assessment data, roadwork resource data, railroad crossing safety assessment, • Provided exemplary customer service to tenants of the Town of… Show more • Managed administrative tasks such as obtaining and processing confidential township data/forms. • Analyzed inventory of municipal assets through the utilization of GIS Programming, including town signage, community tree inventory, sidewalks, storm drains, etc.• Responsible for pertinent municipal data entry regarding environmental impact assessment data, roadwork resource data, railroad crossing safety assessment, • Provided exemplary customer service to tenants of the Town of Innisfil, navigating customer inquiries in a professional, friendly, knowledgeable manner.• Responsible for establishing personal work schedule to ensure quality and timeliness of necessary deadlines and project work. Show less

Innisfil, Ontario, Canada