Sara Agudelo Email & Phone Number

 400 Student advisees Assisted individual students with advising, personalized interventions, coaching and support services Provided both academic & non-academic guidance & support Assisted with Financial Aid questions and concerns Assisted students that are struggling academically with appeals processes and plans to stay on track through Academic.

•  Restructured the entire benefit department upon promotion into position  Created and documented all new processes and procedures Streamlined new hire onboarding experience, including benefit orientation Managed.
• Determine benefit plan changes and improvements for upcoming plan year
• Work with vendors for RFP’s
• Determine benefit increase rates for employees & Saint Leo annually on all benefit products
• Appointed Interim ICUBA Board by SLU Chief Financial Officer

 Manage departments student workers – hiring, schedules, tasks, projects, etc. Provide guidance to employees with questions on policies & procedures, benefit information  Complete all payroll & benefit changes for each pay cycle Managed Employee Performance Reviews were completed and submitted to HR Worked closely with IT department to develop.

 Provided facility with all Human Resources and Payroll services Manager of facility front desk receptionist & weekend receptionist Managed all onboarding & benefits administration including: conducting new hire orientation, benefits orientation and open enrollment Oversight & direction on all Employee Relations matters  Tracking daily nursing hours.

 Customer Service for all patients, including all scheduling and appointments Billing primary and secondary insurance companies using ICD-9 coding Medical Terminology & Coding CPR Certified Cross trained in business office manager responsibilities

Bachelor'S Degree, Psychology

Graduated Cum Laude

Associates Of Arts, Liberal Arts

Education record