Sara Agudelo Email & Phone Number

 400 Student advisees Assisted individual students with advising, personalized interventions, coaching and support services Provided both academic & non-academic guidance & support Assisted with Financial Aid questions and concerns Assisted students that are struggling academically with appeals processes and plans to stay on track through Academic Year Proactively identified issues before they arise with a student based on data analysis Assisted in implementing behavior/academic changing techniques Scheduled & Implemented initiatives & events for undergraduate student population

 Restructured the entire benefit department upon promotion into position  Created and documented all new processes and procedures Streamlined new hire onboarding experience, including benefit orientation Managed department budget & expenses, as well as externally sourced Wellness Budget Managed all daily & monthly benefit administration processes (life events, reconciling invoices & payroll reporting)  Managed all leaves of absence (FMLA, medical, personal & short-term disability) Managed & Conduct Open Enrollment Meetings and Events for 1,500 FT employees Maintained employee Wellness Initiative and Events including health fairs, blood pressure screenings and presentations Managed Workers Compensation Claims Created & Implemented Employee Discounts Program nationwide Implemented electronic processes for benefit elections and programs including Tuition Remission  Additional Responsibilities include service on the Human Resources Advisory Committee with Benefit Administration company ICUBA, monthly• Determine benefit plan changes and improvements for upcoming plan year• Work with vendors for RFP’s• Determine benefit increase rates for employees & Saint Leo annually on all benefit products• Appointed Interim ICUBA Board by SLU Chief Financial Officer

 Manage departments student workers – hiring, schedules, tasks, projects, etc. Provide guidance to employees with questions on policies & procedures, benefit information  Complete all payroll & benefit changes for each pay cycle Managed Employee Performance Reviews were completed and submitted to HR Worked closely with IT department to develop electronic Employee Action Form process and procedure

 Provided facility with all Human Resources and Payroll services Manager of facility front desk receptionist & weekend receptionist Managed all onboarding & benefits administration including: conducting new hire orientation, benefits orientation and open enrollment Oversight & direction on all Employee Relations matters  Tracking daily nursing hours to ensure compliance with the Agency for Health Care Administration (ACHA) Managed all leaves of absence (FMLA, personal)  Accounts Payable Accounts Receivable claims calls and follow up with insurance companies

 Customer Service for all patients, including all scheduling and appointments Billing primary and secondary insurance companies using ICD-9 coding Medical Terminology & Coding CPR Certified Cross trained in business office manager responsibilities

Bachelor'S Degree, Psychology

Graduated Cum Laude

Associates Of Arts, Liberal Arts

Education record