With over 8 years in the IT and telecommunications industry, my expertise in cloud solutions and IT operations has been a cornerstone of my career at du. My mission is to foster seamless cloud adoption for government entities, aligning with du's commitment to digital transformation. By bridging technology and service, I contribute to an ecosystem where innovation meets customer satisfaction, ensuring my work resonates with our organization's goals and culture.In my current role as Cloud Adoption Manager, I've been instrumental in advancing the "Federal Network" project with the Telecommunications and Digital Government Regulatory Authority (TDRA). My responsibilities include managing the on-boarding process, providing technical support, and establishing strong connections with stakeholders. Leveraging tools like Jira for resource control and tracking, I've honed my skills in change management, incident management, and problem resolution, all while maintaining a compassionate approach to customer issues.
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Digital Advisory ManagerDuDubai, Ae -
Cloud Adoption ManagerDu Dec 2023 - PresentWorking with Telecommunications and Digital Government Regulatory Authority (TDRA) on a project "Federal Network"• Handling on-boarding processes for Federal and Government entities in the UAE.• Main point of contact for all entities.• Providing entities with technical support along with operation team.• Establishing strong connections with TDRA, federal and government entities, and vendors.• Addressing customer issues with compassion and professionalism, ensuring swift and successful resolution.• Controlling resources for entities and projects tracking by using Jira.• Working on developing processes for change management, incidentmanagement and problem management. -
Senior Cloud EngineerDu Sep 2016 - Nov 2023Khazna Data Center - Federal Network Cloud Command CenterWorking with Federal Network Cloud Command Center and managing Federal entities with TDRA and Etisalat. Managing Cisco & VMware Cloud Solution with VMware components in Multi Datacenters:• VMware vSphere (ESXI, vCenter)• Cisco UCS Director and Cisco UCS Manager• Cisco Prime Service Catalog• VMware Site Recovery Manager• VMware vCloud Director• VMware vCloud Availability• VMware vRealize Operations Manager• Customer on-boarding and migration on FEDnet Cloud Services(IaaS/PaaS)• Linux administration for internal infrastructure and PaaS service. -
InternDu Apr 2016 - May 2016Khazna Data Center- Federal Network Cloud Command Center -
It Support EngineerAl Ansari Exchange Apr 2014 - Aug 2014 -
Customer ServiceIkea Dec 2012 - Mar 2014 -
Summer TraineeAl-Futtaim Jul 2012 - Aug 2012
Sara Al Ali Education Details
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It - Business Solution
Frequently Asked Questions about Sara Al Ali
What company does Sara Al Ali work for?
Sara Al Ali works for Du
What is Sara Al Ali's role at the current company?
Sara Al Ali's current role is Digital Advisory Manager.
What schools did Sara Al Ali attend?
Sara Al Ali attended Higher Colleges Of Technology.
Who are Sara Al Ali's colleagues?
Sara Al Ali's colleagues are Faeez Ali, Eduardo Combe, Theo Allen, Bibi Areeba, C L Pal, Juliet Porter, Francis Abor.
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Sara Al Ali
Zayed University Graduate | Bachelor Of Science In PsychologyAbu Dhabi Emirate, United Arab Emirates -
Sara Al Ali
Health Information Management Manager At Abu Dhabi Health Services Company- Seha - شركة أبوظبي للخدمات الصحية - صحةAbu Dhabi -
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