Highly skilled IT Specialist with a Master’s degree in Cyber Security and a Google Certification in Cyber Security. I possess extensive experience in network management, system maintenance, and technical support. I excel in troubleshooting complex issues, optimizing system performance, and delivering exceptional user support. My expertise includes managing network infrastructure, conducting regular system maintenance, and ensuring data integrity and system reliability.In my current role at DSAH, I manage network infrastructure, oversee system integration for PACS, VNA, RIS, and LIS, and provide specialized support for HMIS, FMIS, and HR applications. My proficiency with ORACLE tools, such as TOAD, allows me to troubleshoot databases effectively, ensuring data integrity and efficient performance. I am also skilled in configuring hardware and software to establish functional workstations tailored to employee needs.My previous experience as a Receptionist at Magrabi Dental involved managing patient matters, ensuring a welcoming reception area, and providing exceptional customer service. As a Business Support Specialist at Faris Group, I handled all government-related transactions, ensuring compliance with regulations and maintaining accurate records. My role as a Support Assistant in Finance included supporting payroll data entries, handling good receipt transactions, and generating consolidated account reports.Key accomplishments include developing customized solutions to improve system performance and reliability by 20%, implementing a digital filing system that reduced paper usage by 30%, and achieving 100% compliance with government regulations.With strong written and verbal communication skills, excellent time management, and a dedication to continuous learning, I am committed to leveraging my expertise to safeguard organizational assets against cyber threats and contribute to the success of my team.