Ecommerce Manager
Current• Managing strategic site redesign to improve brand messaging, engage new users, and improve conversion, resulting in a 25% increase in conversion rate and a 10% decrease in bounce rate.• Balancing competing priorities while overseeing e-commerce functions, including website management, order fulfillment, warehouse operations, and customer support.• Planning and executing all marketing activities, including social media accounts management, on-site merchandising, email marketing, and… Show more • Managing strategic site redesign to improve brand messaging, engage new users, and improve conversion, resulting in a 25% increase in conversion rate and a 10% decrease in bounce rate.• Balancing competing priorities while overseeing e-commerce functions, including website management, order fulfillment, warehouse operations, and customer support.• Planning and executing all marketing activities, including social media accounts management, on-site merchandising, email marketing, and seasonal promotional offers.• Partnering with the IT team to procure, test, and integrate the latest software applications, modifications, and plug-ins to elevate the customer shopping experience and improve order fulfillment.• Evaluating daily, weekly, and monthly website statistics to improve business performance.• Identifying areas for opportunity and improvement within the e-commerce section of the site.• Negotiating favorable terms with several third parties partners to contain costs and ensure reliable product delivery. Show less
