Sara Azami Email & Phone Number

Field: IT-Telecom• Project manager and delivery responsible of a transformation program to multiple digital service provider in middle east with 60+ M subscribers.• Managed the program of multiple projects in eCommerce and BSS domain with size of ~10 M euro and team size of 50+ engineers.• Worked as scrum master in multiple cross functional agile engineering teams developing and delivering BSS products including CRM, Catalog and pricing, Order Management, Provisioning and mediation, Billing and payment, services and subscription management products.• Played the primary link between internal and external stakeholders of the projects in terms of managing all communication,• Own end to end planning of projects including high level plan, detail plan, cost plan, resource plan, development plan, QC plan and final customer delivery plan.• Defining working packages with the team including sizing, key milestones and critical paths, measuring progress and effective reporting via simple transparent reporting tools.• Been responsible for all projects key criteria’s including scope, time, cost, risk, resources and financials and work with multiple stakeholders and teams continuously to keep the alignment.• Applied agile best practices and process as scrum master and building technical agility tools for development and delivery including KANBAN boards, Jira that reduced the cycle time by 30% which increased the team's throughput in less than 8 weeks• Collaborate with the team as a servant leader scrum master, controlling key delivery events like daily scrum meetings, sprint planning, PI planning and customer meetings.• Implement and apply best practices of agile using SAFe methodology with the scrum teams and owned standards events of project delivery plan with all stakeholders including quarterly plan (PI plan), sprint plan, daily stand-up call, sprint review, retrospective calls

Field: Telecom • Played the role of customer project manager in multiple customers projects delivery in large telecom operators in MEA locations with 30+ millions active subscribers. • Coordinate all projects objectives and customer interactions and communications with Ericsson HQ on all projects related terms and conditions including scope, cost, timelines and acceptance criteria.• Specialized on telecom projects domains in 2G/3G/4G/5G/online charging, billing and payments.• Specialized on end-to-end project delivery phases including sales and RFPs, proposal and solution preparation and customer quotations and projects charters. - Optimization of Transmission Access Layer of 2G/3G/LTE NW to improve network features (Voice/Data) for MCI - Optimization activity of 2G, 3G and LTE of Alborz and improvement in both Voice and DATA- Rollout of RNC/SPO integration and design of 600 sites2G/3G/LTE- Upgrade of RNC,BSC,OSU for MCI(Mobile communication of Iran) NW )

Iran

- Support Project Manager for develop and control project schedule and determine project budget and cash flow- Provided different type of reporting for performance analysis monthly and weekly- Responsible for Billing and support Project manager for all financial activities- Strong track record in successfully leading and delivering challenging targets in a high energy, customer centric and performance driven environment - Effectively handle and manage challenging demands and acceptance targets. - Manage and influence the customer- Contentious and responsive to the current situation and impending situations re: threats and risks to progress and target realization. - Proven experience of successfully driving improvements to ways of working and instilling command and control. - Proven effectiveness at internal stakeholder management, reporting, escalation and engagement to secure required support - Monitor and review the implementation plan as / and when required.- Ensure that the project is executed according to guidelines, regulations and policies established by the company, local laws, contract requirements, customer directives, best market practices, Company Quality Management System- Planning and control of multiple customer projects like:- Design and Integration for 2G/3G/LTE (1200 sites) ,MW,SPO,LLD,HLD, RNC,SPO,LOS services for MCI- Optimization of above NW for MCI- Data Warehouse Business Intelligence for MCI

- Field: Cement Factory/ Project Name: Construction and productivity of Gilan Cement FactoryConstruction of a cement factory with production capacity of 1 million tons of clinker per year&3400 tons of gray cement per day.- Prepared and developed the project Work WBS, charter, milestone lists, what-if analysis- i was Responsible for develop and control project schedule and determine project budget and cash flow using MS Project, PS8 and EVM- i was Accountable for reporting of variances from plan; and the development of recovery plans for consideration by the Project Manager- Corresponded with stakeholders to distribute information and managing their expectation- Performed change control procedure through the company- Provided different type of reporting for performance analysis- Applied inventory control system- Conducted production planning system

Tehran, Tehran Province, Iran

- Field: Construction/ Project Name: Construction of Tehran Central Bank MuseumThe main scope of the project consists of 600,000 cubic meters of excavation, 320,000 square meters of masonry, 60,000 tons of reinforced concrete and 290,000 cubic meters of concrete- Adjusted project time schedule with considering logical sequence of activities and available resources using MSP- Prepared and developed Project WBS, activity list and milestone list, Risk - Prepared Key Performance Indexes (SPI and CPI) and EVM(Earned Value) - Conducted system analysis and reported project baseline vs. actual with analytical conclusion- Prepared progress and performance status report on both weekly and monthly bases- Prepared and developed contractual documents and supporting information

Master Of Engineering (M.Eng.), Industrial Engineering

Bachelor Of Science (Bs), Industrial Engineering