Managing and overseeing our global team in Vegas and Oxford under Trust and Safety, while currently Working from Home.

Managing and overseeing our global team in Boston, Vegas, Singapore and Madrid.Some of my daily would include supervising, hiring, training other employees, monitoring existing processes and analyzing their effectiveness; and creating strategies to improve productivity and efficiency.

Offered to manage a team of 8 from only 3. That included members based in Singapore. Since taking up this role I have attended a number of Managers course to help me develop as a TL and be the best I can with whatever comes my way on a daily basis. How to manage a team and different, individual team membershow to deal with 1:1show to manage performance how to train etc

Since my promotion, i have been closely:>Working on SQLs that will help me identify fraud>Working on Spreadsheets>Creating new tools that will help the team.>Working with Visio, a graphics application>Meeting and exceeding company targets.>Monitoring transactions/ payments that come on the site/ disbursements>Running and managing the team and communicating in a better way.>Taking any complains and dealing with difficult situations that arise. >Full use/ training/reporting on SalesForce>Travelling to Boston (to sister company Flipkey) to train a team of 8. Picked by senior management Managing a team of 8 but had direct reports by 3 team members only.I have also since, become a team representative. Attending monthly meetings with managers and directors. Discussions and queries gathered in this meeting trying to discuss any issues and find solutions that can improve different teams within the company.

•Prevention of online fraud - Dealing with a large amount of sensitive and confidential financial information.•Assisting in the management of a team of 7 in managers absence. •Resolving escalated situations, developing new processes and project management.•Testing new tools within the team•Training new members•Presented with an award for Customer Service in 2012.•Presenting new ideas that will help the team.•Presented with Best Coworker award by TripAdvisor in September 2014 and again in December 2014.