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Sara Beardo Email & Phone Number
Product Support Specialist
at
Factorial
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Support Specialist
Location
Greater Barcelona Metropolitan Area, Spain
Company size
Who is Sara Beardo? Overview
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Quick answer
Sara Beardo is listed as Product Support Specialist at Factorial, a with 2136 employees, based in Greater Barcelona Metropolitan Area, Spain. AeroLeads shows a matched LinkedIn profile for Sara Beardo.
Sara Beardo previously worked as Customer Support Specialist at Factorial and Mid CSM Tier 1 at Factorial. Sara Beardo holds Frontend Developer from Tokio School.
Company email context
Email format at Factorial
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Factorial
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Profile bio
About Sara Beardo
EN:🎯 Front-End Developer in training | Always looking for new ways to challenge myself, and keep myself in continuous growth.💻 I specialize in HTML5, CSS3 and JavaScript/JSON, also React, and wouldn't mind learning many more!🔧 I also have training in Scrum, which qualifies me to work in agile environments, contributing to the success of team work and results-driven projects.🚀 I enjoy continuously learning and overcoming challenges, as I come from a totally different world such as artistic and film makeup. I am passionate about innovation and web development, and I am ready to keep growing in this exciting sector.ES:🎯 Desarrolladora Front-End en formación | Siempre buscando nuevas formas para poder retarme, y mantenerme en continuo crecimiento.💻 Me he especializado en HTML5, CSS3 y JavaScript/JSON, también en React, y no me importaría conocer otras!🔧 También tengo formación en Scrum, lo que me capacita para trabajar en entornos ágiles, contribuyendo al éxito de proyectos en equipo y orientados a resultados reales.🚀 Disfruto aprendiendo continuamente y superando retos, ya que vengo de un mundo totalmente distinto como es el del maquillaje artístico y de cine. He descubierto el desarrollo web y me apasiona, y estoy preparada para seguir creciendo en este sector.
Current workplace
Sara Beardo's current company
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Factorial
10 roles
Sara Beardo work experience
A career timeline built from the work history available for this profile.
Customer Support Specialist
In this role, where all Factorial users contact us, I focus on having the best customer service possible, and try to make all factorial users happy, as long as everything is within my scoope. - Specialization in customer service.- Taking care of the costumers via chat (intercom) phone (aircall) and via tickets (hubspot), with any doubts about the configuration you may have on the platform, or with any unexpected behavior that may occur on the platform.- Have a better understanding of the platform, and know how to identify bugs in a much faster way. - Help both onboarding and AM colleagues with various doubts they may have about the platform.- Help customers to renew their plans if necessary, create the different deals (pandadoc)
Mid Csm Tier 1
As a CSM specialist, I use to help the costumer and try to make their journey better with factorial.- Help the costumers via phone (aircall) and tickets (hubspot)- Make short meetings to solve general doubts, and helps some costumers, in case they need it, do to some more onboardings sessions. - Work hand by hand with tech support, identify bugs of the platform and report them, Justin Jira, and Hubspot to make a better follow up. - Being in contact with Product and Dev team, to better understanding of the platform.
Junior+ Account Manager
I use to have a portfolio of 150 companies.- Help the costumer with all the doubts about the platform via email and phone, and if the costumer need it, I make meetings with them to show how it works.- Do the upsells using sales strategies, and try to improve the level of my accounts.- Retain accounts who want to leave the service with Factorial, with strategies.
Costumer Success
- Help all the costumers via phone and tickets using Hubspot and Aircall.- Retain the costumers and do the upsells on accounts from 10 to 40 employees.- Be able to recognise a bug and report it to tech support.- Think strategies for a good teamwork.
Shop Manager
Encargarme de todas las tareas de una pequeña tienda.Desde vender y reponer producto, hasta ser encargada de pedir producto, manejar Shopify, hacer weekly y monthly reports, llevar el tema facturas.Community Manager de todo el social media de la tienda junto con la compañera de marketing, haciendo planes y publicando el contenido en las mismas.
May 2022 - Jul 2022
Technical Support Professional
- Gestión y resolución de diferentes tipos de problemas relacionados con Software y Hardware de los dispositivos, grado iOS T1.- Gestión de las reparaciones y citas en tiendas físicas.- Resolución de todo tipo de problemas relacionados con el tema de MSS.
Jun 2021 - Oct 2021
Beauty Advisor
Jun 2018 - Jul 2021
Vendedor En Una Tienda
Aug 2016 - Jun 2018
Maquillador
Mar 2014 - Sep 2016
Team & coworkers
Colleagues at Factorial
Other employees you can reach at factorialhr.com. View company contacts for 2136 employees →
EM
Edickson Mercedes
Colleague at FactorialNewark, New Jersey, United States
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OT
Omar Touil
Colleague at FactorialMeknes, Fès-Meknès, Morocco
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MS
Manuel Sandin Moreno
Colleague at FactorialMadrid, Community Of Madrid, Spain
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IA
Isotta Armenise
Colleague at FactorialBarcelona, Catalonia, Spain
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EZ
Eva Zamora Reyes
Colleague at FactorialCórdoba, Andalusia, Spain
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PB
Paula Bueno Rosa
Colleague at FactorialBadalona, Catalonia, Spain
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AB
Alessandro Barban
Colleague at FactorialGallarate, Lombardy, Italy
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AP
Alessandra Prado
Colleague at FactorialBarcelona, Catalonia, Spain
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GV
Gabrielle Vaughan
Colleague at FactorialCampinas, São Paulo, Brazil
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AD
Anna Dieguez Torrella
Colleague at FactorialBarcelona, Catalonia, Spain
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Edickson Mercedes
Colleague at FactorialNewark, New Jersey, United States
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OT
Omar Touil
Colleague at FactorialMeknes, Fès-Meknès, Morocco
View →
MS
Manuel Sandin Moreno
Colleague at FactorialMadrid, Community Of Madrid, Spain
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IA
Isotta Armenise
Colleague at FactorialBarcelona, Catalonia, Spain
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EZ
Eva Zamora Reyes
Colleague at FactorialCórdoba, Andalusia, Spain
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PB
Paula Bueno Rosa
Colleague at FactorialBadalona, Catalonia, Spain
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AB
Alessandro Barban
Colleague at FactorialGallarate, Lombardy, Italy
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AP
Alessandra Prado
Colleague at FactorialBarcelona, Catalonia, Spain
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GV
Gabrielle Vaughan
Colleague at FactorialCampinas, São Paulo, Brazil
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AD
Anna Dieguez Torrella
Colleague at FactorialBarcelona, Catalonia, Spain
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4 education records
Sara Beardo education
Frontend Developer
Japonés Basico, Japanese Studies
Japonia
Maquillador Peofesional Y Técnico En Fx Para Cine Y Televisión, Make-Up Artist/Specialist
Cazcarra
Estetica Decorativa, Cosmetology And Related Personal Grooming Services
Ins Salvador Seguí
FAQ
Frequently asked questions about Sara Beardo
Quick answers generated from the profile data available on this page.
What company does Sara Beardo work for?
Sara Beardo works for Factorial.
What is Sara Beardo's role at Factorial?
Sara Beardo is listed as Product Support Specialist at Factorial.
Where is Sara Beardo based?
Sara Beardo is based in Greater Barcelona Metropolitan Area, Spain while working with Factorial.
What companies has Sara Beardo worked for?
Sara Beardo has worked for Factorial, Factorial Hr, Han Han Store, Webhelp, and Sephora.
Who are Sara Beardo's colleagues at Factorial?
Sara Beardo's colleagues at Factorial include Edickson Mercedes, Omar Touil, Manuel Sandin Moreno, Isotta Armenise, and Eva Zamora Reyes.
How can I contact Sara Beardo?
You can use AeroLeads to view verified contact signals for Sara Beardo at Factorial, including work email, phone, and LinkedIn data when available.
What schools did Sara Beardo attend?
Sara Beardo holds Frontend Developer from Tokio School.
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