*Manage all aspects of business as it relates to NetSuite ERP including upgrades, testing, and system performance for over 130 internal and external users.*Collaborate with key stakeholders to document functional requirements and translate into operational solutions that drive initiatives as identified by leadership.*Oversee the design and development of configurations and customizations within NetSuite utilizing workflows, scripts, custom records and custom fields.*Integrate, support and maintain all 3rd party software connections to NetSuite. Current integrations include 3PL, Magento 2, SPS Commerce, My At Once (B2B Application) and Avalara Tax.*Served as the principle lead for the development of a new 3PL integration which dramatically improved inventory accuracy, shipment speed and data efficiency.*Identified and trained power users in each department to streamline daily operations and ensure data reliability.

*Developed, tested and deployed custom objects, workflows, customizations, third party integrations and new features for both NetSuite and SalesForce to align with business needs outlined by the leadership team.*Supported end user requests for reporting including saved searches, custom reminders, reports, dashboards and KPI’s to ensure data integrity across all departments in the organization. *Led SaleForce implementation to serve as Titan’s CRM for a rapidly expanding customer service department to improve customer interactions and decrease the number of contacts per order.*Served as the point of contact for all third-party providers including consultants, developers, and account representatives.*Identified, evaluated and recommended key technologies to allow Titan to continue to meet or exceed sales goals and provide the highest level of customer satisfaction. *Planned, organized and executed Titan’s first full-scale physical inventory in partnership with the accounting department to provide leadership with an accurate inventory count and recommend operational improvements.

Served as the Supply Chain Coordinator for the Consumables Division at Fred’s Pharmacy. Assisted merchants with item management and processing purchase orders. Collaborated on special projects for the supply chain department including improving the item management process and creating reporting to help gain insight into the purchase order pool.* Collaborated with the merchandising, supply chain and visual merchandising departments to create a new item set up form which collected all information needed to successfully launch a new product into Fred’s stores.* Established an audit process to monitor and highlight potential risks during item lifecycle. Implemented reporting that tracked all major milestones were being executed including replenishment status, opening purchase orders being generated and inventory being received into all distribution centers.* Created and distributed weekly reporting to gain insight into the purchase order pool for Fred’s. Served as the link between the sourcing team and warehouse management to improve product flow and plan staffing.* Updated the Fred’s Pharmacy vendor compliance guide to provide instructions and guidelines to ensure Fred’s partners would meet and exceed all supply chain goals.

Operations Manager 2015–PresentInventory / Procurement Manager 2015Account Services Analyst 2014–2015Achieved rapid growth over a two period supporting three Apparel Brands (Gyde Supply Co., Duck Head & Crittenden Clothes). Currently manage end-to-end supply chain operational processes stemming from production & ex-factory to customer delivery. Responsible for initial implementation of EDI infrastructure (SPS Commerce) & provide on-going support for new key accounts. (Bloomingdales, Nordstrom & Stein Mart) Achievements:• Regarded as a “SME” for Company ERP (NetSuite) and oversee all facets of integration, implementation and maintenance.• Developed and implemented vendor compliance guidelines for three apparel brands partnering with R-PAC to standardize product packaging, ticketing and carton identification.• Organized weekly vendor calls with key suppliers to align strategic communications and improve production efficiencies and transit lead times• Monitored all inbound shipments and served as primary business interface with 3rd party freight providers. Created reporting to improve PO Management and track delivery performance.• Lead company to a successful year-end physical audit achieving a 99% success rate on inventory of 125,000+ units.

Managed all public relations and marketing initiatives for the largest regional section of the PGA of America servicing over 2,000 PGA Professionals across North and South Carolina. Achievements:• Launched and maintained website for the CPGA to better represent organizational needs to communicate to with both members and general public. • Recruited over 100 volunteers for the 2012 PGA Champions held at the Ocean Course on Kiawah Island, SC. Responsible for coverage of over 2,000 volunteer hours during the week and sourcing volunteer gifts packages for participation.• Championed Drive, Chip & Putt program including inventory management, volunteer recruitment, press coverage, and participant organization. Twelve competitions held each summer with participation totaling over 5,000 children ages 7-15.• Travelled with tournament operations staff to all major tournaments to provide support and produce press releases on a time sensitive deadline.

During my time as a Lifeguard Supervisor at Folly Beach County Park I oversaw daily activities of lifeguard staff at Folly Beach County Park, created monthly schedules for staff of 40 employees and, tracked training sessions completed by lifeguards.