Capacity Analyst
• Managed contract transfers on the NGTL natural gas pipeline system, using Synergi models to ensure adequate pressure and flow for optimal utilization.• Updated meter stations and lateral pipe capacities.• Maintained high level of attention to detail in maintaining a customer inquiry inbox and communicated meter station capacities and transfers in a fast-paced environment.• Automated multiple calculations in a hydraulic ratio process using Excel Macros to add transfer flexibility for customers.• Collaborated with commercial teams to address and resolve customer inquiries, enhancing service quality and customer satisfaction.