-Promoted from Director, IT Portfolio Management-Transformation leader on IPO transformation business system readiness -Lead the ERP transformation projects (SAP) for two large acquisitions over 18 months-Lead implementation of Vistex for rebates, chargebacks, pricing -Accountable for SLDC and ITGC Controls across systems and projects-Participant in Employee Mentor Program, currently mentoring two incredible people in the organization-Lead internal SAP team and external SAP integration partners-IT Vendor Management (Hosting, SAP Integrating Partners, New Software Partners)-Lead IT Portfolio Governance - Intake, Prioritization and Execution-Large system implementations (WorkDay, Propel, SAP...)-Computer System Validation accountability

Head of Resource Communities for 3000+ resources (Engineers, PMs, DBAs, Data Analysts, Field Engineers, Network Engineers, Security Engineers). Responsible for resource management, allocations, P/L for each service domain and developing career plans for each resource area, Responsible for developing plan and the execution of the plan to downsizing of the department by 1000 HC in 2018.As the Head of Resource Communities, led global team to support North America customers on large engagements and support agreements, across IT business domains (to include but not limited to SAP implementations, Oracle Services, Data Migration Services, PC/Desktop field teams, Lead program office for large health provider client delivering IT solutions spanning across infrastructure and application management services. Key account team member on one of America’s top ten accounts, focused on improved customer satisfaction and in prioritizing and delivering within base services and growing program portfolios. Work closely with clients and third party vendors to implement multi-faceted and integrated environments. Accountable for revenue growth and successful delivery of services to contracted clients. Working teams include the utilization of resources across the globe for all IT disciplines (data center, distributed systems, server and storage, end user computing, service desk, telecom, security) for both business as usual and project based delivery.

Promoted from Portfolio Manager, to Director to Senior Director for Professional Services. Excelled over peers in sustaining and exceeding professional services goals year over year, including revenue growth, outstanding margins and retaining the top professional services accounts in the company. Responsible for sale support and client growth within the Professional Services division. Managed delivery teams across contracted clients in practice Areas such as but not limited to - Agile Consulting, UI/UX, Application Development, Full-scale testing - with local, onshore and offshore delivery models. This includes the rollout of on offshore joint venture. As a trusted advisor, developed strategic partnerships with client stakeholders through customer facing excellence, providing fiscal efficiencies, and fostering change within their organizations. Astute in Agile ranging from coaching, training and delivery. Managed offshore endeavors and sponsored client visits to our offshore, joint venture facility in Bangalore, India.

Started as Program Manager, selected and promoted to Sr Operations Manager, selected and promoted to Director. Empowered to develop and drive strategic initiatives for the Information Systems enterprise portfolio. Directed day-to-day operations, governance, systems development, and on-support for an extensive portfolio of technology products and services that integrated throughout the organization. Responsible for all vendor and contract management. Provided thought leadership in IT Operations, strategy, cost-optimization, innovation and efficiency improvement on behalf of CIO. Collaborated with IT leadership in the planning and implementation of technology roadmaps. Facilitated cross-functional teams in researching solutions, solicit input from outside industry experts and compiling recommended solutions to meet organizational goals and objectives. Routinely selected by Executive Leadership to serve on corporate level committees

Promoted from Sr. Manager to Director. Responsible for all IT disciplines including but not limited to server administration, database administration, PC and peripheral support, training, compliance, voice and audio, etc. Served in executive management COO role in partnership with other corporate executives. Served as delegate to President and CEO on appointed committees on his behalf. Reported directly to and mentored by President and CEO, Dr. Charles Hamner.