Sara Cox, M.B.A. Email and Phone Number

Solved by Sara is a consulting studio working with Non-Profits, Tech Startups and Art Businesses to solve their pain points through use of Design, Project Management and Communication best practices.Current Projects:• Advising a Non-Profit on improving communication with employees, stakeholders and clients.• Improving customer experience for a local landscape business and guiding startups on business plan development to ensure future scalability and profitability.Past Projects• As Executive Director of non-profit Startup San Diego, steered growth strategies, doubling sponsorships & grants from $90K to $185K and tripling both organization volunteers and attendance at Startup Week.• Directed operations and ran special events at multiple startups including Property Capsule, Aerial NOLA and SwipeyCat, strengthening their internal processes and public image.• Increased visibility and online presence for art businesses and implemented innovative tech solutions to improve workflow efficiency. Clients include Flowers on 78, MoversNShapers, Art by Clay Davis, and J Ripley Art Boutique.

• Led the successful implementation of LeanData (revenue orchestration software that streamlines Salesforce processes) for over 20 clients, meeting the timeline, budget, and scope requirements.• Co-established the PMO, developing process guides, templates, task, and performance metrics and automating repetitive tasks.• Tailored innovative solutions around client-specific pain points, business needs and configurations.

• Managed multiple M&A projects for Enlyte’s Enterprise Business Technologies Department, migrating ERP, CRM, UCaaS, HRIS, data storage and ticketing system software into Enlyte’s chosen solutions.• Directed vendor selection, the RFP process and implementation efforts for a new Learning Management System and a new Managed Services Operation, staying under budget and on time.• Anticipated and addressed organizational needs by taking on multiple roles (Tech Lead, Business Analyst) to ensure project success.• Developed processes, standards, and templates to help streamline M&A activities.

Leadership• Oversaw project teams of over 100 staff on the software and hardware side of chip design/production.• Utilized Agile Methodology to manage complex, multi-team software projects, leading to improved delivery timelines and risk mitigation.• Managed over $100 million in annual purchasing for test wafers and chipsets, collaborating with IBM and TSMC to support successful product launches while optimizing supply chain efficiency.• Served as the in-house go-to PM for technical training; trained over 60 new hires for Project Manager and Analyst roles, as well as launched Connection Workshops for Project Analysts, increasing their communication and productivity by 50%.Requirements Management & Process Improvements• Spearheaded the first official Product Definition Document in our Company Division, streamlining communication between Engineering and Product Management, leading to more accurate and timely software releases.• Launched the first Feature Request Reviews, developing the process for handling customer requests from ideation through delivered feature, and updating the process along the way to improve communication, gather needed information, and understand the risks involved.• Created and maintained templates, macros, complex Excel spreadsheets and MS Project plans for department-wide use, saving the PMO hours of work.• Oversaw the handling of all features on multiple software packages, leading Feature Request Reviews, approving requirements for multiple teams, and maintaining an accurate Plan of Record for each Product Line (many were well over 1,000 requirements).

● Managed a diverse client portfolio of over $100M in assets.● Proactively handled issues so that few complaints arose, and any that did were quickly resolved.

● Produced the breakdown of a $400 Million budget into 20 shops, 32 merchandise departments, and into Japanese, Korean and Taiwanese sales through working closely with the Finance and Merchandising departments, as well as with the individual shop managers.