Sara Dailey Email & Phone Number

Franklin Township, NJ, US

Somerset, New Jersey, US

Parsippany, NJ - New Jersey, US

• Lead quality engineer supporting the ELEOS Limb Salvage System product line
• Manage and execute the complaint process and brought all interim KPIs to an overall green metric
• Own and support CAPAs towards timely root cause investigation, implementation, and closure
• Collaborate with suppliers regarding non-conformances, supplier corrective action requests, and production part approval process documents
• Support manufacturing transfers of 120 instruments by executing appropriate quality activities
• Initiate and own non-conformance reports through containment, disposition, and closure

Parsippany, NJ - New Jersey, US

• Lead quality engineer supporting the ELEOS Limb Salvage System product line
• Manage and execute the complaint process and brought all interim KPIs to an overall green metric
• Own and support CAPAs towards timely root cause investigation, implementation, and closure
• Collaborate with suppliers regarding non-conformances, supplier corrective action requests, and production part approval process documents
• Initiate and own non-conformance reports through containment, disposition, and closure
• Assist with changes to engineering drawings, operation specifications, and risk documentation

Marlton, New Jersey, US

• Collaborated with product development on the required risk documentation for design control phases
• Wrote and updated SOPs, specifications, quality plans, and other quality documents
• Reviewed supplier requests, completed necessary qualification documentation, and maintained the Approved Supplier List
• Prepared quarterly metrics for upper management
• Assisted with CAPA, receiving inspection, and product labeling

Warsaw, Indiana, US

• Reduced the complaint backlog from approximately 300 to 0 while maintaining a green KPI complaint metric
• Lead engineer performing electrical and mechanical testing on complaint medical device returns to pinpoint failure
• Submit initial and supplemental FDA MedWatch reports for reportable complaints in a timely manner
• Conduct data analysis for complaint trending activities to assist overall post market surveillance
• Key presenter for monthly complaint metric meetings

Raritan, New Jersey, US

• Led the reintroduction of the On The Spot recognition program to incentivize employees and ensure operational excellence
• Maintained the PES Market Intelligence site and ERICA database to assure current and accurate data was available
• Assisted in the coordination of quarterly financials

Princeton, NJ, US

• Compiled, investigated, and resolved incomplete Advanced Placement Testing cases
• Learned ETS proprietary software programs including IDMS, imsWeb, and SentReporter
• Trained staff in implementing resolution procedures

New York, NY, US

• Maintained and initiated constant presence on sales floor to address customer needs
• Approached customers and clarified buying preferences to promote sales

• Scheduled daily activities designed to engage and stimulate campers
• Resolved conflicts between campers, assessed injuries, and maintained a safe camp environment