- Assisted students, faculty, and staff as technological resource- Supported students with technology related issues through troubleshooting- Helped manage use of printers, computers, and projectors through library

- Sold bus tickets and provided information to students for travel during breaks and holidays to surrounding NY and NJ areas- Worked as a liaison between parent community and Colgate in organizing travel logistics- Handled bookkeeping responsibilities for travel office by calculating closing numbers at the end of each day- Acted as a resource through communicating for students, faculty, and visitors who are looking to travel leaving from Hamilton, NY

- Conducted informational interviews with prospective students- Performed campus tours and information sessions for visiting students and parents by effectively communicating informationabout Colgate’s history, campus life, and personal experiences- Coordinated campus group visit events primarily with community based organizations alongside admission counselors bypreparing arrival materials, meals, and connecting with students in informal settings

- Provided excellent customer service through providing personal recommendations, helping navigate the store, and creating awelcoming space- Helped implement strategy for apparel positioning within department to optimize sales through revisualization and executionof vision for space- Worked with new employees on selling techniques in order to ease transition into new position through different marketingtechniques, providing excellent customer service, and maintaining vibrant attitudes

- Worked with first and second graders in reading and mathematics through rotating individual and small group activities in order to strengthen their skills in core subjects- Supported new immigrant students from Ethiopia by helping to translate Amharic to English to bridge the language gap and encourage adjusting to a new environment- Helped teacher coordinate classroom events such as science and art projects, field trips, and academic achievement celebrations by pulling together materials, daily scheduling, and student participation

- Worked with Madison County Industrial Development Agency to maximize economic development by increasing tourism through creating short film that highlighted quality of life, civic facilities, and economic development projects of county for promotional and advertising purposes- Conducted economic impact report about Madison County(MC) under MC Cultural Heritage Tourism Committee to identify areas for tourism promotion through conducting surveys, analyzing data, and presenting results in accessible formats to increase marketing for the county