Sara Deeks Email & Phone Number

Edinburgh, United Kingdom

• Plan events such as the General Trustees’ Conferences, Presbytery and Congregational Seminars, and other gatherings, organising accommodation and travel as necessary as well as arranging speakers and presentational material.• Execute in-depth research and investigation into issues identified by the General Trustees’ Board (GTB), Committees, and Working Groups, working towards developing mitigating actions.• Provide administrative support to the GTB, Committees and Working Groups… Show more • Plan events such as the General Trustees’ Conferences, Presbytery and Congregational Seminars, and other gatherings, organising accommodation and travel as necessary as well as arranging speakers and presentational material.• Execute in-depth research and investigation into issues identified by the General Trustees’ Board (GTB), Committees, and Working Groups, working towards developing mitigating actions.• Provide administrative support to the GTB, Committees and Working Groups, preparing presentations and documentation, taking notes and transcriptions. • Conduct financial control duties such as invoicing, processing expenses, and monitoring budgets on behalf of the General Trustees. • Handle correspondence and customer service matters in an approachable, respectful, and professional manner, actioning response correspondence in absence of the Secretary and Clerk.• Line manage the Administration Team in absence of the team leader, organising staff schedules and ensuring performance is upkept. • Collaborated with the IT team to optimise and update the IT system and consistently ensure that all materials and resources are reviewed and maintained. Notable Achievements: • Assisted with the organisation and successful execution of 7 property seminars in the last year for the General Trustees’, with over 700 delegates.• Ensured all tasks and projects were driven to fruition within designated time and budget constraints. Show less

Edinburgh, United Kingdom

• Optimised team operations by providing support and assistance to members, organising meetings, travel, and other events ahead of time, and processing invoices and expenses with the utmost in precision.• Demonstrated financial management skills in monitoring the Fresh Expression and Church Without Walls project budgets in conjunction with the team leader. • Utilised organisational and written communication skills to prepare documents, maintain databases, and draft different kinds of… Show more • Optimised team operations by providing support and assistance to members, organising meetings, travel, and other events ahead of time, and processing invoices and expenses with the utmost in precision.• Demonstrated financial management skills in monitoring the Fresh Expression and Church Without Walls project budgets in conjunction with the team leader. • Utilised organisational and written communication skills to prepare documents, maintain databases, and draft different kinds of correspondence as required, illustrating multi-tasking and administrative prowess.• Designated first point of contact for enquiries relating to Fresh Expressions and Church Without Walls, keeping working knowledge of each project up-to-date and relevant.Notable Achievements:• Key player in planning and organising national and regional events, exercising leadership, logistics, and forward-thinking skills Show less

Edinburgh, United Kingdom

• Enhanced the efficiency of 4 surveyors’ schedules by organising their diaries to eliminate overlaps.• Provided excellent customer service when responding to emails and telephone queries, ensuring all individuals were given the information they sought.• Forged strong, professional relationships with internal and external marketing teams, as well as with solicitors for both sellers and buyers. • Employed creativity and strategic planning in producing enticing and memorable sales… Show more • Enhanced the efficiency of 4 surveyors’ schedules by organising their diaries to eliminate overlaps.• Provided excellent customer service when responding to emails and telephone queries, ensuring all individuals were given the information they sought.• Forged strong, professional relationships with internal and external marketing teams, as well as with solicitors for both sellers and buyers. • Employed creativity and strategic planning in producing enticing and memorable sales brochures and website updates, helping to generate greater interest in company services. • Executed tasks such as preparing quotes for marketing advice and EPCs, processing invoices and expenses.Notable Achievements:• Completely overhauled the agency department, reorganising it to ensure compliance with external audit requirements within a very short time. Show less

Edinburgh

• Built a strong and competent workforce by developing and administering staff training and development to ensure staff were well-equipped to achieve ambitious sales and KPI targets.• Demonstrated creativity and strategy in producing innovative and eye-catching visual merchandising displays.• Provided first-class customer service to customers on all levels, securing high levels of customer satisfaction.• Maximised the storage area by organising and replenishing stock according to… Show more • Built a strong and competent workforce by developing and administering staff training and development to ensure staff were well-equipped to achieve ambitious sales and KPI targets.• Demonstrated creativity and strategy in producing innovative and eye-catching visual merchandising displays.• Provided first-class customer service to customers on all levels, securing high levels of customer satisfaction.• Maximised the storage area by organising and replenishing stock according to demand. • Collaborated with the head office to authorise returns and to order replacement stock.• Organised staff rotas to ensure that there was always enough staff on duty to serve the customers.Notable Achievements:• Entrusted with keyholder duties, a testament to reliability and responsibility.• Established a working document to advise staff on how to meet business objective of visiting care homes and day centres to accommodate people who could not travel to the store, subsequently widening the market. Show less

Gutersloh, Germany

• Handled customer enquiries and complaints with tact, compassion, and a helpful attitude, working towards appropriate solutions in order to secure customer satisfaction.• Honed organisational skills through arranging staff schedules, monitoring attendance at staff meetings, and ensuring audits were carried out regularly and efficiently.• Provided rigorous staff training to boost the skills and knowledge of colleagues, as well as overall performance.• Conducted administration on a… Show more • Handled customer enquiries and complaints with tact, compassion, and a helpful attitude, working towards appropriate solutions in order to secure customer satisfaction.• Honed organisational skills through arranging staff schedules, monitoring attendance at staff meetings, and ensuring audits were carried out regularly and efficiently.• Provided rigorous staff training to boost the skills and knowledge of colleagues, as well as overall performance.• Conducted administration on a daily basis, compiling reports, processing invoices, and analysing data to draw relevant conclusions for future use. Notable Achievements:• Improved the IT system through collaborating with the IT team to make the system more user friendly, creating process and procedure documents to help staff to understand the requirements of other departments, boosting overall efficiency.• Key point of contact for serving personal and external customers in a timely and professional manner Show less

Manchester, United Kingdom

• Optimised office operations by swiftly and professionally analysing data, compiling corresponding reports, carrying out regular audits, and processing invoices and expenses. • Executed administrative duties such as creating presentations and templates, organising meetings, appointments, travel arrangements, and other events, and maintaining records and databases. • Demonstrated strong relationship-building skills when liaising with external and internal marketing teams, handling… Show more • Optimised office operations by swiftly and professionally analysing data, compiling corresponding reports, carrying out regular audits, and processing invoices and expenses. • Executed administrative duties such as creating presentations and templates, organising meetings, appointments, travel arrangements, and other events, and maintaining records and databases. • Demonstrated strong relationship-building skills when liaising with external and internal marketing teams, handling customer queries and correspondence, and administering staff training.• Combine creative and critical thinking to solve complex, specialist problems, devising suitable solutions within time and financial means. Notable Achievements:• Collaborated across departments to obtain OH&S 18001 and 9001 and to maintain 14001 accreditations.• Rolled out staff training for SAP and worked alongside the IT team to develop SharePoint use. Show less