Provide new customer capabilities by uniting business and technology via a product vision • Create comprehensive product plans for compliance capabilities to support Kroger’s transformation and modernization efforts while delivering business value and meeting business objectives• Manage release plans and activities in a highly matrixed organization, adding incremental value with each build iteration via agile processes• Set a vision for the expanding sphere of product across the organization, aligning stakeholders to a Now, Next, Later roadmap and delivering on prioritized functionality• Execute the roadmap by effectively leading teams across three products directly• Coordinate releases via indirect influence through collaborative, cross-functional partnerships• Provide training, documentation, and surveys to support workflow adoption & overall product success

Drove portfolio growth by:• Collaboratively creating solutions that solve market problems• Developing business cases for investment based upon data-driven opportunities• Aligning and coaching team members to ensure that delivered functionality meets customer needs• Maintaining a continuous discovery process which promotes co-development with customers• Managing the product roadmap while communicating product priorities and long term strategy to stakeholders• Coordinating feature and product rollouts with cross-functional teams composed of Segment, Sales, and Marketing

Developed strategies to meet customer needs, incorporated the latest technology to provide and monitor features, and served as product expert for the organization.

Led a data ingest initiative to turn company goals into outcome-based products and improve the lives of customers.

Focused on external applications to streamline user workflows while maintaining stakeholder status in developing software products, pricing, positioning, and determining release dates and content.

Participated in strategic decision making regarding product development, pricing, positioning, and releases to meet the needs of OCLC’s Member Institutions.

Determined the needs of internal staff and library staff users through user research activities such contextual inquiry sessions, surveys, and focus groups. Developed roadmaps and prioritized new features and enhancements for multiple Data Ingest software applications based upon those needs. Fulfilled outcomes by leading a team of product analysts to document feature requirements and worked with develop staff on implementation.

Guided OCLC Member institutions through migrations from their existing ILS to the WorldShare Platform. Project work included the development of training materials and product requirements, with a focus on process improvement.